Question
Sopra Steria
NL
Last activity: 25 Nov 2024 11:16 EST
Unable to remove menu item Follow of a case
We are rebuilding our Theme-Cosmos Traditional UI application in Constellation UI.
In our application we do not use the functionality were an user can follow a case. We do not show the widget on the right hand side. We do not want to the user option to follow the case by using the hamburger menu on the case.
However I am not able to find any documentation on how to disable this menu item. In Traditional UI there was a configuration on the case. In Constellation UI I was not able to find anything like it.
Can someone help me to hide the Follow menu item?
Accepted Solution
Sopra Steria
NL
I got confirmation via an SR that the follow menu item cannot be removed. It is picked up as an enhancement. See FDBK-116408 for further details
Pegasystems Inc.
CA
If you remove all the case-wide local actions in the Case type, the hamburger icon is not seen. However, I can't think of a configuration that just hides the Follow local actions.
Accepted Solution
Sopra Steria
NL
I got confirmation via an SR that the follow menu item cannot be removed. It is picked up as an enhancement. See FDBK-116408 for further details