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Question

 brian zhou (brianz27)
Royal Bank of Canada

Royal Bank of Canada
CA
brianz27 Member since 2017 1 post
Royal Bank of Canada
Posted: May 30, 2017
Last activity: Nov 6, 2018
Posted: 30 May 2017 9:05 EDT
Last activity: 6 Nov 2018 20:02 EST
Closed

an error occured while interrogation a button

Attached screen shot, it happens when I try to interrogate a button.

It does not allow me to interrogate the button.

please help me with this



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Robotic Process Automation

Posted: 7 years ago
Posted: 30 May 2017 10:34 EDT
Jeff Badger (jeffbadger)
PEGA
Principal Product Manager, Robotics
Pegasystems Inc.
US

Try creating the control from the Web Controls tab in the interrogation window.  If that does not work, then you should create a SR.

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Posted: 7 years ago
Posted: 31 May 2017 3:33 EDT
Vidyaranjan AV (Vidyaranjan) Senior Online Community Moderator
Pegasystems Inc.
IN

Hi Brian, 

For assistance with creating an SR, refer the following article-

My Support Portal explained for Pega Robotic Automation (formerly OpenSpan)

Let us know the SR number here within the thread so that we can tag it along with the thread. 

Hope the information is helpful.

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