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Question

 Ria Chowdhury (Ria.Chowdhury)
Infosys
Senior Consultant
Infosys
BE
Ria.Chowdhury Member since 2017 2 posts
Infosys
Posted: May 22, 2017
Last activity: May 23, 2017
Posted: 22 May 2017 7:14 EDT
Last activity: 23 May 2017 5:01 EDT
Closed

A communication error occurred: "Connection refused"

When i opened cloud instance from pega marketing study material, and applied time zone settings, I am getting error:

Network Error (tcp_error)
A communication error occurred: "Connection refused"
The Web Server may be down, too busy, or experiencing other problems preventing it from responding to requests. You may wish to try again at a later time.

For assistance, contact your network support team.

***Updated by moderator: Lochan to move post from PSC to Pega Academy***

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Pega Academy

Posted: 7 years ago
Posted: 22 May 2017 7:25 EDT
Kevin Zheng (KevinZheng_GCS)
PEGA
Director, Technical Support
Pegasystems Inc.
US

Can you paste your URL here? I wonder what you meant by cloud instance. If you can access other part of the application, can you attach the pega rules log for further review? The error is pretty generic, it could simply mean some environmental issue.

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