Question
Socièté Générale
FR
Last activity: 21 Oct 2016 9:09 EDT
Chrome freezes after Refresh this section
Hi,
We have an issue with Chrome 52 which freezes few seconds after a refresh this section, while doing refresh other section everything is fine.
We tried to look at code of both actions but didn't see any difference that would explain such performance issues.
It doesn't happen for all users, even with same chrome version.
Did anyone face this issue before ? Can you give us detailled code used in both cases ? we need to understand differences to find out what is freezing the browser.
Regards
Marc-Antoine
***Updated by Moderator: Lochan. Removed user added #helpme tag. Apologies for confusion, shouldn't have been an end-user option; added Category***
Accepted Solution
Pegasystems Inc.
IN
Hello!
Upon reviewing the corresponding SR, we see that it has been resolved. SA-29074 was created as a result of the investigation. Please reference that if you have the same question.
Regards,
Lochan | Community Moderator | Pegasystems Inc.
Pegasystems Inc.
IN
Hi Marc
Is it happening for any screen or any particular screen ?
Also, is it something that is discussed in this post : https://community.pega.com/support/support-articles/frozen-screen-ie11-chrome-pega-user-portal
Socièté Générale
FR
Hi,
It is happening to nay screen where we do refresh this section, everywhere in the application, we changed so many rules to avoid this issue, but when using out of the box functionnalities, or even on developer portal we can't change anything, so things like on activities when clicking on check box to add a pre-conditon, it is taking few seconds to display screen to setup the pre-condition.
Doesn't seems to be the same as your link, we don't use any deprecated control, and works well on IE11.
Regards
Marc-Antoine
Accepted Solution
Pegasystems Inc.
IN
Hello!
Upon reviewing the corresponding SR, we see that it has been resolved. SA-29074 was created as a result of the investigation. Please reference that if you have the same question.
Regards,
Lochan | Community Moderator | Pegasystems Inc.