Question
WellsFargo
IN
Last activity: 19 May 2016 20:40 EDT
Unable to select between versions
Hi,
I am very frequently getting the error ' Unable to select between versions' error. To resolve this issue I have to either restart the server with clear cache or remove the corresponding rule from the VT table.
Do we have any HFix or any configurations to resolve this issue?
Thanks,
Suman
Accepted Solution
Pegasystems Inc.
IN
Hello Venkata,
Could you please check the applicability of below post for your use-case.
https://community.pega.com/support/support-articles/rules-resolution-identified-2-version-rule
Thanks!!
PEG
IN
Which version of PRPC you are in? And also when are you seeing the error? I mean what operation you were performing at the time of error.
Please share PegaRules log file.
Updated: 17 May 2016 23:18 EDT
Pegasystems Inc.
US
Hi Venkata,
Thanks for confirming the Pega version. As per your response, you are seeing this error only on tracer and not seeing in PegaRULES log? Ideally we must be having rule resolution related exceptions in PegaRULES log.
We want to look at the exact stack trace and error message to provide some recommendations.
Accepted Solution
Pegasystems Inc.
IN
Hello Venkata,
Could you please check the applicability of below post for your use-case.
https://community.pega.com/support/support-articles/rules-resolution-identified-2-version-rule
Thanks!!
WellsFargo
IN
Thanks Ajit. We have executed the updated trigger and will let you know if we encounter the issue again.
Thanks,
Suman