Save As failure
When trying to do a Save As on an Employee section within HR Services as directed by an early lesson, I get an error and am unable to save the section.
I don't see a way to attach a screen print here so I'll type some of the error message text I saw.
DISPLAY ERROR
Error trying to process
Action that filed AutoClose
For classWork-ProjectManagement-SaveAsDetails
Information
Object key REad/writeNoInput
Harness classRule-HTML-Harness Frame namepyWork...
Section 'AutoClose' execution error on page 'pyWorkPage' of class 'Work-ProjectManagement-SaveAs'. Problem in JSP fragment
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Pegasystems Inc.
US
Allan
This sounds like there was some kind of caching issue. Can you try closing all the sessions associated with that browser? Reopen the browser and try logging back into Pega 7 and them attempting to do the save as again?
Let me know if this resolves the issue,
Sean
Pega Academy Support Team
COGNIZANT TECHNOLOGIES SERVICES PVT LTD
IN
Hi,
I'm also facing the same issue. It is not cache issue. I'm getting the error repeatedly as below,
| Object key | MC-CUSTREQ EFFT-186 | Read/write | InputEnabled |
| Harness class | Rule-HTML-Harness | Frame name | |
| Error message | Section 'WorkStatusWhereAmIPriv' execution error on page 'pyWorkPage' of class 'MC-CustReq-EForm-Dept-FileTransfer'. : Problem in JSP fragment |
Wipro
GB
| Object key | MC-CUSTREQ PKR-190 | Read/write | NoInput |
| Harness class | Rule-HTML-Harness | Frame name | pyWorkPage |
| Error message | Section 'Perform' execution error on page 'pyWorkPage' of class 'MC-CustReq-MP-PKR'. : Problem in JSP fragment |
Pegasystems Inc.
IN
Dear All,
Are you still facing the same issue? Can anyone please share a screenshot of the error and also what you are trying to configure?
Centene
US
Hello,
We are receiving the same error when doing Save As of Case Type rule in 7.2.2. What was the resolution for this error.
Action that failed:AutoClose-For class:Work-ProjectManagement-SaveAs-Current operator:Vijay
In Flow:SaveAsModalFlow_1 At step:
Object key: - Read/Write:NoInput
Harness class:Rule-HTML-Harness - Frame name:pyWorkPage
Error message:Section 'AutoClose' execution error on page 'pyWorkPage' of class 'Work-ProjectManagement-SaveAs'. : Problem in JSP fragment
Cognizant Technology Services
GB
Hi Vijay,
I am also facing the same issue in Dev environment. Can you please let me know how you resolved this issue.
Thanks
Pegasystems Inc.
US
Hello,
I realize there are several people with similar errors. For me to better support you, I would need more information such as, which course, lesson and exercise and specifically which steps in the exercise were taken prior to the error message occurring.
Usually error messages are caused by previous actions or settings that have been made. Without more information prior to the error I am unable to replicate it in a test environment and provide you a solution.
Regards,
Tara
Self Study Support Team
Centene
US
Hello Tara,
This error is happening in our dev environment. It's not related to a exercise or course. This is happening when we do a Save As of Case Type rule. We recently upgraded from 7.1.5 to 7.2.2.
Thank You,
Vijay
Pegasystems Inc.
US
Hi VVODNALA,
Your question is not related to a course or exercise, as a result, I will transfer your question to our Pega Upgrade Center Community so we can get you the help you need.
Thank you
Rulesware LLC
SV
Hello All,
I recently faced the same error message on a different type of rule, specifically a REST Service rule. In the end, I managed to solve it after discovering the AccessGroup specified in the Service Package rule and linked to the REST Service Rule didn't exist anymore. I changed it to a valid value and I was able to do the 'Save As'.
Best Regards,
Giovanni