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 Vipul Jain (VipulJ07)
T-Mobile

T-Mobile
US
VipulJ07 Member since 2015 1 post
T-Mobile
Posted: Jun 12, 2015
Last activity: Mar 16, 2018
Posted: 12 Jun 2015 20:09 EDT
Last activity: 16 Mar 2018 19:46 EDT
Closed

** ** Rule already exists.

While configuring a case, stuck on the screen with message:

  • ** ** Rule already exists.

How to proceed further?


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Low-Code App Development

Posted: 9 years ago
Posted: 10 Dec 2015 3:33 EST
Vinay Sista (Vinay Sista)
Independent Contractor
Vinay Sista
Independent Contractor
CA

As the error suggests, there should have been a rule with the same name existing in same ruleset.  Try using a different name, that should most likely resolve the issue.

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