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 Ashfaaq Mahroof (Ashfaaque) Virtusa
Virtusa
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Ashfaaque Member since 2015 15 posts
Virtusa
Posted: May 20, 2016
Last activity: June 6, 2016
Posted: 20 May 2016 9:09 EDT
Last activity: 6 Jun 2016 8:54 EDT
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 (True or False) We can post private messages from the portal.

  1. True
  2. False (Correct Answer)

Regarding the above question in the quiz of the course.

Why is this False ? Through the portal we post Private and Public messages. If it has mentioned as,  post private message to a particular user, then yes it may be wrong, since we post to a particular user by going to his profile. Can someone help me to understand what i missed here.. Thanks

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Posted: 6 years ago
Posted: 6 Jun 2016 8:54 EDT
Magnus Andersson (Magnus) PEGA Senior Principal Curriculum Developer, Customer Service & Sales Automation
Pegasystems Inc.
DE

I haven’t been able to verify this in the product, but is says in the lesson that the private vs public selection is only applicable in the context of cases. Everything posted from the portal is visible to the work group users only. Can you see the private/public selection in the portal as well?

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