Request Pega Extender Product team to incorporate below generic changes to meet Scotia business requirements.

1. Support Scotia's API Integration security requirement - Leveraging APEX interface and reflection to support specific requirements for access token retrieving, like Scotiabank. The custom class name should be configured via custom metadata.

2. A new extender component: Create Case From Record and Open in New Tab

3. Clicking on the case id from my assignment should open Pega case in new browser tab (Deeplink)

4. A new extender component: Create Case Button (Styling changes)

5. Colour Coding SLA/Urgency column based on urgency value in My Assignment

6. A new extender component: Create Deeplink Case