Question
GovCIO
US
Last activity: 9 Jun 2021 16:58 EDT
Does Pega Process Extender for SF component work in V851 and above?
Hi,
We have got a requirement to work with SF team in displaying of our Pega portal (running in V851) in their application. They were trying to call us by using <iFrame> but no luck in that exercise. After a little research on this requirement, we came to know that a Pega component was given in Marketplace long back. After downloading the component, we went through the documentation and we noticed that it supports up to V84. With a benefit of doubt, I tried the steps given in the component in my local V86 but I have seen many errs while calling the DX API services to show Pega stuff (Create Work, My Assignments, Get Next Work etc) in the SF portal. Not sure this component is fully tested for V85 and above or there are some issues need to be addressed? Here is the component link and I would like to know the compatibility of it to our current V851 or not.
Link for this component in Marketplace:
https://community.pega.com/marketplace/components/pega-process-extender-salesforce-lightning
Thanks and Regards,
Ravi Kumar Pisupati.
Accepted Solution
Updated: 9 Jun 2021 16:58 EDT
GovCIO
US
@KALINGAROUT - Never mind, I got the RC for the issue which I am facing. Now I am able to pull the assignments from Pega to SF using this component in V851. Attached the configuration to be taken care in SF - CSP side. All 4 Pega functionalities are embedded in SF portal now.
Maantic
IN
@Ravi Kumar Pisupati
Yes it works. We are using it in our project with Pega V8.5.3. We are using the My Assignments component to display the cases present in the work queue and process it from there. I have not validated the other components.
GovCIO
US
@KALINGAROUT - Thank you for the confirmation. But I see an err while calling the My Assignments and Create Work components from SF portal. Not sure what I am missing. Did you make any changes on top of the component code or any SF side changes? Here I am attaching the screenshot for the err and the Developer Tools console details as well. Attached the screenshot for all the details.
Accepted Solution
Updated: 9 Jun 2021 16:58 EDT
GovCIO
US
@KALINGAROUT - Never mind, I got the RC for the issue which I am facing. Now I am able to pull the assignments from Pega to SF using this component in V851. Attached the configuration to be taken care in SF - CSP side. All 4 Pega functionalities are embedded in SF portal now.