Discussion
CBA
AU
Last activity: 17 Jun 2015 15:33 EDT
Implementation of case creation in Tabbed View
Hi,
We have a requirement that we need to customize case manager portal. Below is the outline of the requirementy.
Upon clicking on Create case It shoud display the case that is created. In the displayed section user will enter information and clicks on "Submit"(created as part of requirement) button. After this action "Subcase 1" should be created in new tab. (the parent case tab should be still visible).
In addition to this there should be "Add" button separately to create sub cases to the parent case.
What I have Done:
1. Done setup to create parent and sub cases.
2. Added tab layout in Perform harness. (here not able to add "dynamic Container as a tab").
after clicking on submit button, system is creating a sub case but replacing existing case.
Is anybody suggest how to achieve tab functionality to create parent/sub cases.
Pegasystems
US
Hi Gireesh
Case Contents action menu in Manager portal has a similar behavior where we create a subcase in a new tab. We use addWorkFromActionsMenuInNewTab function in pypega_ui_harnessactions.js.
You can use that for reference to achieve your requirement.
Please revert if any issues.
CBA
AU
Hi,
I tried to use above function, but still its replacing existing frame.
I run above function trough button by passing required parameters. Sub case is created, but not in new tab. Its replacing current screen.
Could you please let me know in detail how to achieve this functionality.
Thanks,
Gireesh.
Pegasystems Inc.
IN
Please try..
- Override section rule 'pyPortalContent'
- Delete all the existing layouts
- Drag & drop Tab layout
- Add Dynamic container next to tab1.
CBA
AU
Hi,
tried this option already. In this option every event will open in new tab.
suppose If I have createcase, reports, mywork list and search in navigation. then if i click on any event it will open in new tab.
I want the tabbed structure at case level only. Once we click on create case it should open on new tab. in create case if we click on action button, sub case should be created and open in new tab.
if we click on any other event say reports, it should replcae entire frame, should not open in new tab.
please suggest any other way.......