Access When Rule is not resolving class properties
I've created an access when rule that I'm using in the access manager to conditionally control modify privileges to a case type. The access when rule is applied to the class CW-FS-Work-FSR however when the rule is executed it is not resolving a property in the CW-FS-Work-FSR class. I am certain the access-when rule is being used to control the modify privileges because if I set the access when to 1=1 and change the bit (using NOT) then access is granted/denied to the work item.
I've tried adding appropriate Page Names to the Pages & Classes tab to help in resolving but have had no success.
Am I missing something obvious in getting the property to resolve in the access when rule?
Pegasystems
Hi CharlieE,
When you say that the property is not resolved, you mean the value is ignored? Have you tried a different property? Can you post an image of your when rule that shows all of the conditions?
Roberta
Tygart Technologies, Inc.
US
Roberta,
It acts as if the property doesn't exist. I have tried a different properties to no avail.
The access when rule is a very simple one liner using property '.Reviewer'
A .Reviewer has a value
Logic String is A
Pegasystems
Does .Reviewer have a value? That function will return false if the property does not exist on the page which the when is applied to or if it does not have a value on that page.
If it has a value -- say, you see the value on the page on the clipboard -- and it doesn't work correctly I suggest you contact Pega Support to look at your configuration in more detail.
Tygart Technologies, Inc.
US
On pyWorkPage (the same class that the access when rule applies to) the .Reviewer property does exist and it has a value on the clipboard.
Pegasystems Inc.
GB
Hello CharlieE,
Our support team has determined that this needs further investigation. In order to resolve the issue that you are experiencing a thorough review of all of the factors contributing to the issue is required. Please submit a Service Request (SR) so that one of our Customer Support technicians can work with you on this. You can do so by contacting Pegasystems Global Technical Support through My Support Portal.
Regards,
Andrew Fontenelle
PDN Support Team