Question

John Deere
IN
Last activity: 25 Apr 2024 15:01 EDT
Constellation: Create and launch a case post portal login
Hi,
I am trying to create and launch a case automatically on user login.
I am able to create a case based on parameterized activity call through url but the case is not getting launched post login.
Tried making use of PreDisplayHarness activity, but no luck. Also in case creation activity tried using RedirectAndRun to be able to launch the case, that approach didn't work as well.
Please let me know what's the beat approach to achieve this requirement in Constellation.
Thanks in advance!
Regards,
Anshita