Issue

Tabbed navigation does not display when moving back in a screenflow.

Symptoms and Impact

Tabbed navigation is not displayed.

Steps to reproduce

1. Create a case type.
2. Add a screenflow to the case type.
3. Configure the screenflow to include a connector from one assignment back to a previous assignment.
4. Create a case of the case type.
5. Process the case through the connector which moves to a previous assignment.

Root Cause

This behavior is due to a known limitation in the Pega Platform. Currently, screenflows do not support backward connections or inner loops.

Solution

An enhancement to the Pega Platform to add support for backwards connections and inner loops within screenflows is currently being considered, but has not been assigned to a specific release.

To prevent this behavior from occurring, do not include backward connections and inner loops within screenflows.

Environment

Version found in

This limitation can be found in all versions of the Pega Platform.

References

Creating a Screen Flow