Prerequisite
To understand this reading roadmap, first read Installation and Update Documentation Roadmap.
See also Installation and Update Information for Pega Platform™ because Pega Customer Service™ and other application products are built on the Pega Infinity™ Platform.
Pega Customer Service version 8.8 information
From Pega Community, click Customer Service.
In , click to see links to the Recommended and Latest documentation:
Pega Customer Service Case Types
Pega Customer Service Product Overview is the Get Started page that displays tiles for navigating to the following information:
- Release Notes and Patches
- Installation Guide
- Update Guides
- Feature Adoption for Pega Cloud, Pega CRM 8.8 Feature Adoption for Pega Cloud
- On-Premises Update Guide, Pega CRM 8.8 Update Guide
- Update Dashboard, Pega Customer Service 8.x Update Guide Reference
- Pega Customer Service Implementation Guide for UI-Kit
- Additional Resources
- Cloud Update Doc Journey, Updating Pega Customer Service for Cloud
- Additional Update Information
- Previous Releases
Pega Customer Service Release Notes
Pega Customer Service version 8.7 information
From Previous Documentation, scroll to Find your product and select Pega Customer Service 8.7. See the links to all documentation, including release notes, installation guide, and update guides.
Pega Customer Service version 8.6 information
From Previous Documentation, scroll to Find your product and select Pega Customer Service 8.6. See the links to all documentation, including release notes, installation guide, and update guides.
Pega Customer Service version 8.5 information
From Previous Documentation, scroll to Find your product and select Pega Customer Service 8.5. See the links to all documentation, including release notes, installation guide, and update guides.
Pega Customer Service version 8.4 information
From Previous Documentation, scroll to Find your product and select Pega Customer Service 8.4. See the links to all documentation, including release notes, installation guide, and update guides.
Pega Customer Service version 8.3 information
From Previous Documentation, scroll to Find your product and select Pega Customer Service 8.3. See the links to all documentation, including release notes, installation guide, and update guides.
Pega Customer Service version 8.2 information
From Previous Documentation, scroll to Find your product and select Pega Customer Service 8.2. See the links to all documentation, including release notes, installation guide, and update guides.
Pega Customer Service version 8.1 information
From Previous Documentation, scroll to Find your product and select Pega Customer Service 8.1. See the links to all documentation, including release notes, installation guide, and update guides.