Hi, there is a requriment to cange the call transfer reason in the call panel , i am unable to finde the source fo the dropdown could someone help me on this.  

We have upgraded from 8.23.1 to Proprietary information hidden. During upgrade we got more than 750 tables got column population job got triggered. After the upgrade column population job triggered for 40…

Hi All, We have a requirement to auto launch the service case from interaction case in constellations. Kindly suggest if any ways to auto launch. (Service case should auto launch (new service case) and…

Hello, We have implemented Pega Call in Pega Infinity '24.2 (Constellation) and Interactions are not being passed along during a phone transfer The Scenario: The caller is authenticated via IVR,…

We are developing a CRM application on top of Pega Constellation. When I override the existing formats in the skin, they are not reflected in the application. Can you please suggest any alternative…

Hi, I've been creating an implementation extending Customer Service for Healthcare , and I'm trying to use CDM and Pega locally to get my data, but I'm having problems when I run the Data…