Hi-We are evaluating Pega GenAI Knowledge Buddy and observing the following behavior: When a user asks a question and no relevant content is found in the vector store, Knowledge Buddy responds with “I…

While reviewing the New or Updated Features in Pega Infinity ’25 (R25), I noticed the introduction of the JavaScript UI Connector.   However, I could not find any specific documentation or implementation…

This article demonstrates the step-by-step configurations of how to archive old, resolved cases and their associated artifacts (such as child cases, work history and attachments) in Pega. Client use case…

Issue Text within table cells does not inherit user-defined formatting settings and wraps automatically, rather than adhering to the configured display behavior. This issue occurs when user copies and…

I have an Insight as a table with a data page that is sourced from a report definition. I am not given the option to Export to Excel for the Insight. Is there additional configuration required? 

Hi, We are in the process of upgrading to Pega Cloud and implementing Pega Deployment Manager. As part of this we have identified the following key steps within Pega. Install Deployment Manager service…

  In the Urgency calculation quiz, the Japanese translation is incomplete, and the question is incorrect. Please correct it. https://academy.pega.com/ja/module/completing-work-time/v8/quiz/in/72681/66696…

Hi All, We have a requirement to hide follow action from case actions menu in pega constellation. I did not find any configuration option for hiding this option. Is there any workaround for this.  

The increasing need for large enterprises to customize every interaction with their customers by providing hyper-personalized, carefully curated, and relevant experiences along key moments of truth has…

Pega Customer Decision Hub now offers Adaptive Decision Manager Gradient boosting, delivering higher predictive accuracy and more relevant Next Best Actions. This modern modeling technique outperforms the…