This article provides information on how to build the Pega Sales Automation Zoom embedded app when using the Traditional UI architecture. If you use the Constellation architecture, see Building the Pega…

Google Firebase Cloud Messaging (FCM) for Android requires a new protocol for sending push notifications to Android mobile devices. To support this new Google security standard, Pega includes support in…

Problem scenario We have identified an issue with Agent Processing when attempting a restart, in the following scenario: Where an agent process is scheduled to run daily, or every weekday, at a specified…

Workforce Intelligence exports for custom reports and analysis Clients can create custom reports and perform custom analyses by accessing or downloading the different data exports that are available from…

Pega continually works to implement security controls designed to protect client environments.  With this focus, Pega has issued patch releases/hotfixes for one high security vulnerability in Pega…

You can make Pega Platform™ more secure by using the Rule Security Mode Utility. Security administrators can use this convenient tool that is included in the latest versions of Pega Platform to establish…

  When using Pega Workforce Intelligence, it is important to understand how to use off-computer codes to better understand how associates work. If no keyboard or mouse activity is registered for a period…

Pega continually works to implement security controls designed to protect client environments.  With this focus, Pega has issued patch releases/hotfixes for one high security vulnerability in Pega…

Learn the symptoms and root causes of issues related to HTML-to-PDF conversion in your Pega applications and how to prevent and resolve them.

Learn where to find installation and update information for Pega products by following this documentation roadmap of major and minor product release information and patch release information.