In this Global Customer Support (GCS) video created by Mounica Mandaloju (@mandm1), you will learn how to troubleshoot OpenID Connect authentication service integration issues with the Pega Platform.…

Learn how to restrict File Attachments in cases by validating file type extensions.

Understand why the Job Scheduler ReassignToTransfer fails and how to work around this problem in Pega Customer Service versions that run on Pega Platform versions prior to version 8.8.

Understand what account administration is and why it is important.

Find installation and update information by following this documentation roadmap for Pega Platform 8.8.3 patch release information.

Applies to Pega Platform 7.2-8.5   This article provides answers to frequently asked questions about Operator Presence. This article also describes the changes implemented in Pega 8.5 and later versions.…

Learn the answers to frequently asked troubleshooting questions about Application Alias.

You can use Splunk, or any log aggregation tool of choice, to parse through Pega logs across all your applications.  In this video, Pawel Szewczul will show you how Pega IT leverages Splunk across…

Learn about improved support in Pega Platform for Hazelcast deployments.

Find installation and update information by following this documentation roadmap of minor product release information and patch release information.