Applies to Pega Platform 7.2-8.7   Short Description   This article guides you on troubleshooting issues causing USING_PAGE_ERR error. Symptom Error Explanation Solution   Symptom  USING_PAGE_ERR:Using…

Learn the symptoms and root causes of issues related to HTML-to-PDF conversion in your Pega applications and how to prevent and resolve them.

Learn how to update the URL to the Hotfix Catalog if you are using older versions of Pega Platform. Failure to do so will prevent you from having the latest Hotfix Catalog of Pega-provided hotfixes when…

This article provides answers to frequently asked questions related to third-party externalized service deployment modernization. Overview FAQs on this topic can be found at Third-party externalized…

Learn what causes the intermittent Cassandra 4.0 protocol error in Pega Platform version 8.x deployments and how to resolve it.

In this Global Customer Support (GCS) video, Bhuvana Mahalingam (@mahab_GCS) explains how the behavior of a cancel action differs between a regular local action versus a local action launched through a…

In this Global Customer Support (GCS) video created by Krithiga Sambamurthy (@Krithiga_GCS), you will learn how to customize styles in an application that has accessibility enabled. Customizing Styles on…

In this Global Customer Support (GCS) video created by Mounica Mandaloju (@mandm1), you will learn how to troubleshoot OpenID Connect authentication service integration issues with the Pega Platform.…

Learn how to restrict File Attachments in cases by validating file type extensions.

Understand why the Job Scheduler ReassignToTransfer fails and how to work around this problem in Pega Customer Service versions that run on Pega Platform versions prior to version 8.8.