Troubleshoot common connectivity issues encountered during PDC configuration for on-premises systems.

Troubleshoot issues that might occur while configuring custom SSO access using the SSO wizard available in PDC.

Learn how to Resolve a “Vulnerable code” exception by installing an updated product rule.

If PDC is not displaying the information you expect it to, it is possible that you need to restart the agent(s) responsible for that data. Use the table below to match the issue you are observing to the…

Missing data in PDC is not always a sign that something has gone wrong. It sometimes just means that there is no data to report on. This Support Document outlines the most commons expected reasons for…

If connectivity issues are preventing you from seeing data in PDC, the troubleshooting methods in this document can restore PDC to proper functionality.  This article can help if you are not seeing Home…

Why is idle time so important? When reviewing Pega Task Mining (formerly known as Pega Workforce Intelligence) data, it is quite normal for companies to be shocked by the time spent in what would be…

Frequently Asked Questions on the Pega Global Support application - My Support Portal.

Pega continually works to implement security controls designed to protect client environments.  With this focus, Pega has issued patch releases for one medium security vulnerability in Pega Platform. …

Launchpad Quick Links Launchpad Roles Your Role as A Provider Where to get support Additional Resources   This document outlines how Providers can get support for Launchpad, including how to submit…