Question
GFT Technologies SE
DE
Last activity: 22 Aug 2018 10:45 EDT
Wrong company shown under "My Organization"
I registered on the Pega website and enrolled in some courses.
All was going well, but when I click on “My Organization”, the Pega website connects me to Deutsche Bank, which is wrong.
I am with GFT Technologies SE and that is what I entered when registering.
Why is it wrong in the first place and how can I get it corrected?
Thank you!
Pegasystems Inc.
IN
Hi Peter,
For assistance with this issue, I'd suggest you to write to accounts support team at the following address-[email protected]
Also, request you to fill in the feedback form by clicking on the black feedback button found at the bottom right section of this page.
The team will be able to guide you better.
Thanks!
GFT Technologies SE
DE
Many thanks, I'll give it a try. I sent a message to [email protected], probably that was the wrong one.
GFT Technologies SE
DE
Well, no response from [email protected] either. This is rather annoying.
Pegasystems Inc.
US
Hi @Peter65760!
Our team is working on a fix for you. You should've received an email from Farah regarding this as well.
Thank you!
GFT Technologies SE
DE
Thank you Marissa, I'm looking forward to seeing a solution soon. :-)
GFT Technologies SE
DE
You're making progress! All users except two are now assigned to the right company. According to the Pega website the association is a result of the e-mail domain. All of us have the same e-mail domain namely gft.com. We cannot understand, why it doesn't work for all of us.
So, thank you for your efforts and please keep going.
GFT Technologies SE
DE
Well, I take that back. It worked for some time this morning, but not anymore. Now I'm getting this error: "Your Pega account member type does not currently allow access to this Content."
The Membership page https://community.pega.com/membership Shows that my member type is "Client", the following table does not list a member type "Client". (See attachment).
What next?
GFT Technologies SE
DE
Now I'm back at DB. :-(