Wrong answer in the section "Expose Services with Intent Tasks"
Following quiz is in the section "Expose Services with Intent Tasks".
>Question 1 Intent Tasks are __________________ (Choose Two)
>A. Displayed always.
>B. Associated to categories via a data source.
>C. When you create an Intent Task you associate it with a category.
>D. Able to be added to multiple categories
To pass the quiz, you need to select B and C.
But I think this answer is wrong.
The correct answers are B and D.
-The reason why I think D is correct-
In the video of this section, following description is explained.
>A single task can appear in more than one category even though it starts the same service case.
-The reason why I think C is wrong-
Intent tasks are associated to data source via categories.
Not associated to categories via data source.
Pegasystems Inc.
US
Hello,
When you create a new Intent Task you have to assign which cateogry it belongs to. That is what makes the association with the data source.
An Intent Task can also only be associated with a single category. If you want a service case to appear in multiple categories you need to create an Intent Task for each.
I hope this helps
Tom