Question
IKOR
IKOR
AU
IKOR
Posted: Aug 13, 2021
Last activity: Aug 13, 2021
Last activity: 13 Aug 2021 4:13 EDT
Closed
Work Object Creation - On launch of Portal
Requirement:-
As, soon as the Portal is launched (New Portal) à after user login, a case / work object should be created and displayed in the UI. So, the case creation should be done automatically. There should not be any manual intervention.
- The Case is initially a temporary case, it is persisted later as user works on the case.
Solution Tried:-
- Update the PreDiaplayHarness to call an activity (Create Top Level Case) to create the work object. The WO is getting created, but not getting saved to DB – because of temporary case. So this approach is not working.
- Updated the PreDisplayHarness to Publish an Event( Notification Channel) ; and later from the screen subscribe it , and create the work object. This is working, but have some issues.
Please let me know, if there are some other approach.
Posted: 3 years ago
Ernst & Young LLP
Ernst & Young LLP
MT
Just a thought -
It's the pyDashboard7 harness that gets displayed at the time of portal load (and, also on subsequent clicks on the Dashboard tab).
It's an available rule.
You can try to customize it in this way -
if (IsCaseCreatedOnPortalLoad == false)
Show New harness of your case type
else
Show The Default/OOTB Container
Remember to flip the IsCaseCreatedOnPortalLoad flag to true in your case creation process to ensure it happens only during first portal load.
Ideally, keep IsCaseCreatedOnPortalLoad property outside of pyWorkPage.