Question
Amazon
IN
Last activity: 11 Dec 2015 13:15 EST
Will the agent have all system pages while it is running?
In an agent activity we have written logic to use Application(Rule-Application) system page.
The logic seems to fail. Can anybody tell us the reason behind this?
We have stopped production deployment because of this issue.
Accepted Solution
Pegasystems Inc.
CA
Agents run under the context of requestors of type BATCH. I believe the data on the system pages is limited for BATCH requestors (and also for APP requestors that Pega services run under). You will notice a difference in the system pages and their content between BROWSER requestors and BATCH requestors. So if something fails for you, it might be that you are referencing something on a system page that isn't available for the agent activity.
Amazon
IN
It is a complex legacy logic to explain. I ll put it in simple words.
While the agent runs its activity, we need the application name so that we can get some dynamic settings based on application name.
No error messages are seen but our logic fails.
So my question is, the requester in which the agent runs will have system pages like Application or not?
Accepted Solution
Pegasystems Inc.
CA
Agents run under the context of requestors of type BATCH. I believe the data on the system pages is limited for BATCH requestors (and also for APP requestors that Pega services run under). You will notice a difference in the system pages and their content between BROWSER requestors and BATCH requestors. So if something fails for you, it might be that you are referencing something on a system page that isn't available for the agent activity.