Why decision table is throwing error when it is already resent in Data-Admin-Operator-ID class
I have a requirement to configure cascading approval but in parallel,for this I have created a pagelist property having list of approvers,however on the assignment shape of the flow I am giving Custom and selected ToDecisionTable OOTB activity but the decision table that I have configured in Data-Admin-OperatorID class is throwing error in tracer as:Kindly help me with this.
| FAIL | |
| Step Status Info |
Failed to find a 'RULE-DECLARE-DECISIONTABLE' with the name 'CSRCASCADING' that applies to 'CBAGrp-CSR-Work-IVRResolve'. There were 1 rules with this name in the rulebase, but none matched this request. The 1 rules named 'CSRCASCADING' defined in the rulebase are: 1 unrelated to applies-to class 'CBAGrp-CSR-Work-IVRResolve', for example: 'Data-Admin-Operator-ID'. |
Accepted Solution
Updated: 18 Mar 2024 11:08 EDT
Maantic Technologies Pvt Ltd
US
Hi @TanyaS58
The system needs a decision table named "CSRCASCADING" to process something related to the class "CBAGrp-CSR-Work-IVRResolve". Although there is a decision table named "CSRCASCADING" in the rulebase, it doesn't apply to the class "CBAGrp-CSR-Work-IVRResolve".This mismatch is likely because the "Applies To" class of the existing "CSRCASCADING" decision table is set to a different class, such as "Data-Admin-Operator-ID".
The possible causes for this error can be that the existing "CSRCASCADING" decision table might have been mistakenly assigned the wrong "Applies To" class. Or there might be a need for a separate decision table named "CSRCASCADING" specifically for the class "CBAGrp-CSR-Work-IVRResolve".
Check the "Applies To" class of the existing "CSRCASCADING" decision table and correct it if it's incorrect. Else create a New Decision Table: If necessary, create a new decision table named "CSRCASCADING" with the "Applies To" class set to "CBAGrp-CSR-Work-IVRResolve".
Hope this helps.
Thanks
Megha