Question
UMKC
US
Last activity: 24 Jun 2024 9:53 EDT
Why Correspondence Fragment rules don't a class
class is mandatory for creating a Correspondence rule, I just observed that Correspondence Fragments rules don't have a class option.
I just want to understand the why Correspondence Fragments rules don't have a class ?
***Edited by Moderator Rupashree S. to add Capability tags***
Accepted Solution
Updated: 24 Jun 2024 9:53 EDT
Rulesstack Private Limited
IN
Hi @KevinR17115962,
Your observation is accurate! It's important to differentiate between Correspondence Rules and Correspondence Fragment rules .
Correspondence Rules (Rule-Obj-Corr)
- Mandatory to specify a class: This class determines the context within which the correspondence rule applies. The rule uses property values from the work object of this class to populate the content of the message.
- Creates the entire message body: This includes things like greetings, body text, and closing.
Correspondence Fragment Rules (Rule-Corr-Fragment)
- No class option: Fragments are designed for reusable text components that can be incorporated into multiple correspondence rules. They don't target a specific class.
- Correspondence Rule: Like a pre-written letter addressing a specific person (the class) with customized details filled in.
- Correspondence Fragment: Like a pre-written paragraph that can be inserted into different letters.
- Use Correspondence Rules for complete, context-specific messages.
- Use Correspondence Fragments for reusable text components across various messages.
Thanks,
Mohd Qizer Uddin
Eclatprime Digital Private Limited
IN
Correspondence fragment rules are instances of the Rule-Corr-Fragment class
When searching for a correspondence fragment rule, the system:
- Filters candidate rules based on a requestor's RuleSet list of RuleSets and versions
- Finds circumstance-qualified rules that override base rules with the same key
- Finds time-qualified rules that override base rules
Pegasystems Inc.
IN
@KevinR17115962 - Correspondence fragment rules do have class names. They belong to the Rule-Corr-Fragment class. The class name is not typically included in the rule definition because it is implied by the rule type. The class name is used by the system to identify and manage the rule.
Thank you.
Accepted Solution
Updated: 24 Jun 2024 9:53 EDT
Rulesstack Private Limited
IN
Hi @KevinR17115962,
Your observation is accurate! It's important to differentiate between Correspondence Rules and Correspondence Fragment rules .
Correspondence Rules (Rule-Obj-Corr)
- Mandatory to specify a class: This class determines the context within which the correspondence rule applies. The rule uses property values from the work object of this class to populate the content of the message.
- Creates the entire message body: This includes things like greetings, body text, and closing.
Correspondence Fragment Rules (Rule-Corr-Fragment)
- No class option: Fragments are designed for reusable text components that can be incorporated into multiple correspondence rules. They don't target a specific class.
- Correspondence Rule: Like a pre-written letter addressing a specific person (the class) with customized details filled in.
- Correspondence Fragment: Like a pre-written paragraph that can be inserted into different letters.
- Use Correspondence Rules for complete, context-specific messages.
- Use Correspondence Fragments for reusable text components across various messages.
Thanks,
Mohd Qizer Uddin