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 santiago suarez Conde (santiagos1535) Scotiabank Pega Solutions Architect
Scotiabank
CO
santiagos1535 Member since 2018 1 post
Scotiabank
Posted: June 27, 2019
Last activity: June 28, 2019
Posted: 27 Jun 2019 16:52 EDT
Last activity: 28 Jun 2019 1:38 EDT
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Get Next Work Action don't work

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I add the "Get Next Work" action in a button but when I click the button I get redirected to a "Delete a Class" option. I also tried with the API calling it in a script but I have the same result.
I use the 7.2 version

Case Management
yang chen
Posted: 3 years ago
Posted: 28 Jun 2019 1:19 EDT
Nishitha Chintala (chinn2) PEGA Senior Cloud Development Engineer, Management Plane Services
Pegasystems Inc.
IN
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Hi,

Can you please collect the tracer while clicking on th GetNextWork button and provide the tracer to us.

GetNextWork action returns the next assignment of the operator to work on it.

Where exactly you have configured this button? 

We'd prefer it if you saw us at our best.

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