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Pegasystems Inc.
CA
Last activity: 17 Feb 2020 4:40 EST
Images don't show in lessons
This is for Pega Platform 8 version of the course (https://academy.pega.com/library/8/senior-system-architect)
The images don't show in lessons -- tried with Firefox, Chrome (site whitelisted in ad blocker in both) and Internet Explorer 11 (no ad blocker).
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Pegasystems Inc.
US
yes, this seems to have just happened - and is widespread :(
We are working to resolve this issue ASAP.
Eddie,
Senior Release Support Engineer, Pega Academy COE
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Infosys Ltd.
IN
Same issue persists in CSA course version 8 as well. Please update once the issue is resolved.
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Infosys Ltd.
IN
HI Team,
is there any ETA, for this issue resolution for the broken Images?
Thanks
Akash
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National Australia Bank Ltd
AU
Hi Eddie, do we have an ETR for this ? Thanks, Scott
![](https://accounts.pega.com/sites/default/files/styles/user_image/public/1689875000/75dba783-bf94-4d0a-a516-c8d3d2e57f5c.jpg?itok=w4bpH-PO)
![](https://accounts.pega.com/sites/default/files/styles/user_image/public/1689875000/75dba783-bf94-4d0a-a516-c8d3d2e57f5c.jpg?itok=w4bpH-PO)
Pegasystems Inc.
CA
Yes, this seems impacting everyone taking the course, without images, many user have no idea about the configuration tips
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National Australia Bank Ltd
AU
Look to me, to be very much like someones messed with an S3 Bucket Structure or Permissions
https://pega-academy-images.s3.amazonaws.com/te-content/choose_file.png returns
<Error>
<Code>NoSuchKey</Code>
<Message>The specified key does not exist.</Message>
<Key>te-content/choose_file.png</Key>
<RequestId>5589C7E11EE745DF</RequestId>
<HostId>
D2X8mFIkjvZM4Yx4JlovGL0keLUe9JlR0J7BLj1JgvqGwMHS1TmGKafqS+pFHRmQyqIdYTVk3cY=
</HostId>
</Error>
https://pega-academy-images.s3.amazonaws.com/ returns
Look to me, to be very much like someones messed with an S3 Bucket Structure or Permissions
https://pega-academy-images.s3.amazonaws.com/te-content/choose_file.png returns
<Error>
<Code>NoSuchKey</Code>
<Message>The specified key does not exist.</Message>
<Key>te-content/choose_file.png</Key>
<RequestId>5589C7E11EE745DF</RequestId>
<HostId>
D2X8mFIkjvZM4Yx4JlovGL0keLUe9JlR0J7BLj1JgvqGwMHS1TmGKafqS+pFHRmQyqIdYTVk3cY=
</HostId>
</Error>
https://pega-academy-images.s3.amazonaws.com/ returns
<ListBucketResult xmlns="http://s3.amazonaws.com/doc/2006-03-01/">
<Name>pega-academy-images</Name>
<Prefix/>
<Marker/>
<MaxKeys>1000</MaxKeys>
<IsTruncated>false</IsTruncated>
<Contents>
<Key>Pega Robot Manager Course PA 1.0/</Key>
<LastModified>2019-12-16T16:13:13.000Z</LastModified>
<ETag>"d41d8cd98f00b204e9800998ecf8427e"</ETag>
<Size>0</Size>
<StorageClass>STANDARD</StorageClass>
</Contents>
<Contents>
<Key>
Pega Robot Manager Course PA 1.0/Adding and editing runtime configuration files/
</Key>
<LastModified>2019-12-16T16:13:13.000Z</LastModified>
<ETag>"d41d8cd98f00b204e9800998ecf8427e"</ETag>
<Size>0</Size>
<StorageClass>STANDARD</StorageClass>
</Contents>
<Contents>
<Key>
Pega Robot Manager Course PA 1.0/Adding and editing runtime configuration files/1.png
</Key>
<LastModified>2019-12-16T16:13:14.000Z</LastModified>
<ETag>"91a68ecde06a1b70483076814716105f"</ETag>
<Size>17747</Size>
<StorageClass>STANDARD</StorageClass>
</Contents>
<Error>
<Code>AccessDenied</Code>
<Message>Access Denied</Message>
<RequestId>209C60D16C03B345</RequestId>
<HostId>
CotWdwkunUfQX+Yx8p+9oiBdWJIa0wF8N9dDV9mxJngXteoxeYedqtf1Ygu7PM7DzJmHZ1UguUw=
</HostId>
</Error>
Not that this really helps anyone specifically, but it doesn't sit comfortably for me that things in Pega can get Broken so easily ?
Certainly doesn't hep me get my training finished.
![](https://accounts.pega.com/sites/default/files/styles/user_image/public/1689994000/f74e55ac-c421-4def-bc7e-8c19e3988d04.jpg?itok=Z0kh3LWh)
![](https://accounts.pega.com/sites/default/files/styles/user_image/public/1689994000/f74e55ac-c421-4def-bc7e-8c19e3988d04.jpg?itok=Z0kh3LWh)
Tech Pundits Inc
US
Is issue fixed. It stopping me to continue training. Requires quick fix
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Navy Federal Credit Union
US
it's not fixed
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Bank Of America
US
I am seeing this issue as well. can you please fix this issue and update?
![](https://accounts.pega.com/sites/default/files/pega-user-image/591/REG-591159.png?source=PUMINIT)
![](https://accounts.pega.com/sites/default/files/pega-user-image/591/REG-591159.png?source=PUMINIT)
Pegasystems Inc.
US
I am seeing this issue in the Pega Knowledge - Publishing Process in the AE course
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Cognizant Technology Solutions India Pvt. Ltd.
IN
Basically, source of Images in lessons are from Amazon S3 cloud and Pega Community.
Observation : Images from Amazon Cloud S3 are broken and Images from Pega community are showing up in lessons.
Hope to see it fixed soon :)