Question
IBM
CN
Last activity: 16 Apr 2024 0:31 EDT
where are the files uploaded to temp cases that not submitted?
where are the files uploaded to temp cases that not submitted?
If a temp case is closed without submission, no case ID is assigned to it, in this scenario, if some files have been uploaded to the temp case (we can see them in page TempDDFileUpload), they are kept in Pega even the case is closed and TempDDFileUpload removed, right?
If so, where are them? We need do housekeeping to delete old files of them.
Thanks.
Accepted Solution
Updated: 16 Apr 2024 0:31 EDT
Pegasystems Inc.
GB
@MaxonL16591286 When files are uploaded to a temporary case in Pega, they are stored in a temporary directory. If a temporary case is closed without submission, the uploaded files are not automatically deleted from Pega's temporary directory. These files are stored in the ServiceExport directory, which is a location that the application has access to on the server used for uploads/downloads. The path you found, file://web:/StaticContent/global/ServiceExport/*, is indeed the location for these temporary files. To access this directory, you would need to navigate to it on your server. For housekeeping purposes, you may need to create a function to delete these files from the ServiceExport directory.
⚠ This is a GenAI-powered tool. All generated answers require validation against the provided references.
Does Pega is using temp folder(CMIS_Documents) when uploading a file from
How upload file function work?
How to delete the temp files that are created in the application server
IBM
CN
I found pyFilePath in TempDDFileUpload.pxResults(*) is pointing to path
file://web:/StaticContent/global/ServiceExport/*
Like this is the location for temp files, right? If so how can we access it?
Pegasystems Inc.
GB
@MaxonL16591286 When files are uploaded to a temporary case in Pega, they are stored in a temporary directory. If a temporary case is closed without submission, the uploaded files are not automatically deleted from Pega's temporary directory. These files are stored in the ServiceExport directory, which is a location that the application has access to on the server used for uploads/downloads. The path you found, file://web:/StaticContent/global/ServiceExport/*, is indeed the location for these temporary files. To access this directory, you would need to navigate to it on your server. For housekeeping purposes, you may need to create a function to delete these files from the ServiceExport directory.
⚠ This is a GenAI-powered tool. All generated answers require validation against the provided references.
Does Pega is using temp folder(CMIS_Documents) when uploading a file from
How upload file function work?
How to delete the temp files that are created in the application server
Accepted Solution
Updated: 16 Apr 2024 0:31 EDT
Pegasystems Inc.
GB
@MaxonL16591286 When files are uploaded to a temporary case in Pega, they are stored in a temporary directory. If a temporary case is closed without submission, the uploaded files are not automatically deleted from Pega's temporary directory. These files are stored in the ServiceExport directory, which is a location that the application has access to on the server used for uploads/downloads. The path you found, file://web:/StaticContent/global/ServiceExport/*, is indeed the location for these temporary files. To access this directory, you would need to navigate to it on your server. For housekeeping purposes, you may need to create a function to delete these files from the ServiceExport directory.
⚠ This is a GenAI-powered tool. All generated answers require validation against the provided references.
Does Pega is using temp folder(CMIS_Documents) when uploading a file from
How upload file function work?
How to delete the temp files that are created in the application server
Bits in Glass
IN
@MaxonL16591286 please check below url to download file from service export directory path to pega.
https://support.pega.com/question/how-attach-excel-file-present-service-export-directory-work-object