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Question

 Weththasinghe Arachchige Shashika Priyankara (ShashikaPriyankara)
 

 
LK
ShashikaPriyankara Member since 2015 9 posts
 
Posted: Feb 6, 2017
Last activity: Feb 15, 2017
Posted: 6 Feb 2017 1:08 EST
Last activity: 15 Feb 2017 3:06 EST
Closed

When upgraded 6.3 application to 7.2 , we are not seeing missing assignment links on the screen.

When we upgraded our 6.3 application to 7.2 , we are not seeing missing assignment links on the screen anymore. previously we had iterated the pxFlow inside the workpage and retrieved the set of assignment links to be shown in review harness. However in p7.2 pyPopulateCaseContents activity will omit the missing assignments from showing on screen.

what we require to know is the purpose of Property : pxAssignStatus in p.7.2 , where the property is used to determine the assignment is created in 6.3 and needs to be opened from the DB to show the link .

steps to reproduce:

Create an assignment in 6.3 case and delete the assignment to replicate a assignment missing scenario. now open the same WO from 7.2 and observe that the missing assignment link for the deleted assignment.

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Java and Activities
Case Management
Updates

Posted: 8 years ago
Posted: 6 Feb 2017 4:32 EST
Rincy Rappai (RINCYRAPPAI) Principal Software Engineer DevSecOps, Application Security
Pegasystems Inc.
IN

Hello Shashika, 

Thanks for posting your query in PSC :)

Can you try the local change suggested in https://community.pega.com/support/support-articles/assignment-status-not-getting-updated-instantly and let us know if it helps at your end.

Regards,

Rincy

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Posted: 8 years ago
Posted: 7 Feb 2017 0:55 EST
Weththasinghe Arachchige Shashika Priyankara (ShashikaPriyankara)
 

 
LK

Hi Rincy,

Thanks for your answer. But this is not our issue. In our case When we upgraded our 6.3 application to 7.2 , we are not seeing missing assignment links on the screen anymore like screenshots I attached here.We solved this issue by commenting the if condition inside the java code(first step) that used "pxAssignStatus" property in "pyPopulateCaseContents" activity.And what we require to know, is there any impact to other Pega functionalities by fixing this issue.
Note : please refer the attached screenshots for better understanding.

Regards,

Shashika

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Posted: 7 years ago
Posted: 15 Feb 2017 3:06 EST
Rincy Rappai (RINCYRAPPAI) Principal Software Engineer DevSecOps, Application Security
Pegasystems Inc.
IN

Hello Shashika, 

Thanks for the response and sharing the screenshots.

Is the 7.2.jpg after fixing the reported behavior? 

First step of pyPoulateCaseContents checks if the existing pxFlow of pyWorkPage can be referred to populate casecontents in the harness instead of getting the records from DB.
 
There is a change related to assignmentStatus in pyPopulateCaseContents in Pega 7. There is a check added to get pxAssignStatus from flowPage and verify if it is modified. 

You will have to thoroughly test your application to see if there are any effects of this change. However, I think this code change will need Engineering review and comments.

Do look forward for any other comments on this thread.

Regards,

Rincy

 

 

 

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