Question
Ito
Last activity: 27 Sep 2019 3:35 EDT
What is different between customer class property and strategy property
While I'm on implementation of Pega Marketing following the instructions in the "Pega Marketing Implementation Guide 8.2", I have a some questions.
Following is the questions I want to solve.
I don't know what are the functional differences between customer class property and strategy property??
I thought I can use customer class properties when I create segmentation and
I can use strategy property when I create decision strategy.
But I can use customer class properties when I create decision strategy.
why SR class has property?? and When I can use this property??
Accepted Solution
Pegasystems Inc.
IN
Hello Takeshi,
Customer class is either PegaMKT-Data-Customer or any class inherited from the 'PegaMKT-Data-Customer'.
I thought I can use customer class properties when I create segment
Yes
I can use strategy property when I create decision strategy.
Yes
But I can use customer class properties when I create decision strategy.
Customer class properties can be used when we are creating decision strategy,
why SR class has property?? and When I can use this property??
SR class property means properties in proposition. .
Accepted Solution
Pegasystems Inc.
IN
Hello Takeshi,
Customer class is either PegaMKT-Data-Customer or any class inherited from the 'PegaMKT-Data-Customer'.
I thought I can use customer class properties when I create segment
Yes
I can use strategy property when I create decision strategy.
Yes
But I can use customer class properties when I create decision strategy.
Customer class properties can be used when we are creating decision strategy,
why SR class has property?? and When I can use this property??
SR class property means properties in proposition. .
Pegasystems Inc.
NL
Hi @TakeshiI5816, please go through the Pega Academy course Pega Customer Decision Hub Advanced for clear understanding of customer class properties, proposition properties, strategy properties and how decision strategy works.