Question
Ito
Last activity: 27 Sep 2019 3:35 EDT
What is different between customer class property and strategy property
While I'm on implementation of Pega Marketing following the instructions in the "Pega Marketing Implementation Guide 8.2", I have a some questions.
Following is the questions I want to solve.
I don't know what are the functional differences between customer class property and strategy property??
I thought I can use customer class properties when I create segmentation and
I can use strategy property when I create decision strategy.
But I can use customer class properties when I create decision strategy.
why SR class has property?? and When I can use this property??
Accepted Solution
Virtusa
IN
Ito
please help me!!!
Accepted Solution
Virtusa
IN
Hello Takeshi,
Customer class is either PegaMKT-Data-Customer or any class inherited from the 'PegaMKT-Data-Customer'.
I thought I can use customer class properties when I create segment
Yes
I can use strategy property when I create decision strategy.
Yes
But I can use customer class properties when I create decision strategy.
Customer class properties can be used when we are creating decision strategy,
why SR class has property?? and When I can use this property??
SR class property means properties in proposition. .
Ito
Thanks!!
Pegasystems Inc.
NL
Hi @TakeshiI5816, please go through the Pega Academy course Pega Customer Decision Hub Advanced for clear understanding of customer class properties, proposition properties, strategy properties and how decision strategy works.
Hello Takeshi,
Customer class is either PegaMKT-Data-Customer or any class inherited from the 'PegaMKT-Data-Customer'.
I thought I can use customer class properties when I create segment
Yes
I can use strategy property when I create decision strategy.
Yes
But I can use customer class properties when I create decision strategy.
Customer class properties can be used when we are creating decision strategy,
why SR class has property?? and When I can use this property??
SR class property means properties in proposition. .