Question
Accenture
IN
Last activity: 13 May 2020 6:13 EDT
what changes need to do in PEGA to use "open the case id action"
Requirement is to pass case ID from host system and open the case using pega mashup. what should
the HTML as followes
<!-- ********************** Begin Pega content ********************** --> <script src ='https://----------------------/prweb/app/---/?pzuiactionzzz=CXtpbn13LzRHU0NMdVUvM3B2MFRGMEZPS1lVTkRyekZvV1NqSXVkK09CLy9kZG96c1F1amNIOVlM%0AeVRPWXJjZUc1M1Zu'></script> <div data-pega-encrypted ='true' data-pega-encrypted-hash = 'pzuiactionzzz=CXtpbn1JYVE2bUFOWkpKY1RObFBYYzlEUHRndVlQRWNOeGtuRERxNldVNXJoVm1ybnU0L0cyTjhF%0AUnBScm05anBrMllxK0NwQkVjS2MyQTVFSHJreEJ1Z3h2aGNVWDlVSDk4SE1EZkw0eFVNbjlxY05v%0ASlM1NThhbVZacVU2UVdZVzdaay8zZFpjdEVNRldheTBZRy9vU3c3Y1pOTVB0VFdlNDgxNU9RRjZG%0Ab0VEWlNQWEtBc1kzdFl3bTYvVFlxS1hhaGUzU2dyVEJhWEVSL1Z3Q2JHT1dlNmxZbXNEMTJlbDB2%0AdUorMmdUTXhNRkJleDJGQkwyY0xuZDRlc0tFOXJDS2tCK0pTT2F5bVg5OHBudXBrOFlqSk80dz09' data-pega-gadgetname ='PegaGadget' data-pega-action ='openWorkItem' data-pega-action-param-workid ='CaseID' data-pega-isdeferloaded ='false' data-pega-applicationname ='GOA' data-pega-threadname ='SalesOrder' data-pega-resizetype ='stretch' data-pega-url ='https://---------------------/prweb/app/----------------/' data-pega-action-param-parameters ='{"pzSkinName":"GOAEndUser","pyMashupSkeletonName":"SearchResultsPageSkeleton","CaseID":"ON-4368"}' ></div>
<!-- ********************** End Pega content ********************** -->
Requirement is to pass case ID from host system and open the case using pega mashup. what should
the HTML as followes
<!-- ********************** Begin Pega content ********************** --> <script src ='https://----------------------/prweb/app/---/?pzuiactionzzz=CXtpbn13LzRHU0NMdVUvM3B2MFRGMEZPS1lVTkRyekZvV1NqSXVkK09CLy9kZG96c1F1amNIOVlM%0AeVRPWXJjZUc1M1Zu'></script> <div data-pega-encrypted ='true' data-pega-encrypted-hash = 'pzuiactionzzz=CXtpbn1JYVE2bUFOWkpKY1RObFBYYzlEUHRndVlQRWNOeGtuRERxNldVNXJoVm1ybnU0L0cyTjhF%0AUnBScm05anBrMllxK0NwQkVjS2MyQTVFSHJreEJ1Z3h2aGNVWDlVSDk4SE1EZkw0eFVNbjlxY05v%0ASlM1NThhbVZacVU2UVdZVzdaay8zZFpjdEVNRldheTBZRy9vU3c3Y1pOTVB0VFdlNDgxNU9RRjZG%0Ab0VEWlNQWEtBc1kzdFl3bTYvVFlxS1hhaGUzU2dyVEJhWEVSL1Z3Q2JHT1dlNmxZbXNEMTJlbDB2%0AdUorMmdUTXhNRkJleDJGQkwyY0xuZDRlc0tFOXJDS2tCK0pTT2F5bVg5OHBudXBrOFlqSk80dz09' data-pega-gadgetname ='PegaGadget' data-pega-action ='openWorkItem' data-pega-action-param-workid ='CaseID' data-pega-isdeferloaded ='false' data-pega-applicationname ='GOA' data-pega-threadname ='SalesOrder' data-pega-resizetype ='stretch' data-pega-url ='https://---------------------/prweb/app/----------------/' data-pega-action-param-parameters ='{"pzSkinName":"GOAEndUser","pyMashupSkeletonName":"SearchResultsPageSkeleton","CaseID":"ON-4368"}' ></div>
<!-- ********************** End Pega content ********************** -->
what chages need to be done at Pega end so that I can pass the case id dynamically.
By hard coding the case id in Pega Mashup portal , its working properly.
***Edited by Moderator Marissa to update Platform Capability tags****