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Question

 Gourab Ketan Pandey (GOURABKETAN)
Accenture

Accenture
IN
GOURABKETAN Member since 2011 16 posts
Accenture
Posted: May 8, 2020
Last activity: May 13, 2020
Posted: 8 May 2020 13:18 EDT
Last activity: 13 May 2020 6:13 EDT
Closed

what changes need to do in PEGA to use "open the case id action"

Requirement is to pass case ID from host system and open the case using pega mashup. what should 

the HTML as followes

<!-- ********************** Begin Pega content ********************** -->
<script src ='https://----------------------/prweb/app/---/?pzuiactionzzz=CXtpbn13LzRHU0NMdVUvM3B2MFRGMEZPS1lVTkRyekZvV1NqSXVkK09CLy9kZG96c1F1amNIOVlM%0AeVRPWXJjZUc1M1Zu'></script>
<div data-pega-encrypted ='true' 
data-pega-encrypted-hash = 'pzuiactionzzz=CXtpbn1JYVE2bUFOWkpKY1RObFBYYzlEUHRndVlQRWNOeGtuRERxNldVNXJoVm1ybnU0L0cyTjhF%0AUnBScm05anBrMllxK0NwQkVjS2MyQTVFSHJreEJ1Z3h2aGNVWDlVSDk4SE1EZkw0eFVNbjlxY05v%0ASlM1NThhbVZacVU2UVdZVzdaay8zZFpjdEVNRldheTBZRy9vU3c3Y1pOTVB0VFdlNDgxNU9RRjZG%0Ab0VEWlNQWEtBc1kzdFl3bTYvVFlxS1hhaGUzU2dyVEJhWEVSL1Z3Q2JHT1dlNmxZbXNEMTJlbDB2%0AdUorMmdUTXhNRkJleDJGQkwyY0xuZDRlc0tFOXJDS2tCK0pTT2F5bVg5OHBudXBrOFlqSk80dz09' 
data-pega-gadgetname ='PegaGadget' 
data-pega-action ='openWorkItem' 
data-pega-action-param-workid ='CaseID' 
data-pega-isdeferloaded ='false' 
data-pega-applicationname ='GOA' 
data-pega-threadname ='SalesOrder' 
data-pega-resizetype ='stretch' 
data-pega-url ='https://---------------------/prweb/app/----------------/' 
data-pega-action-param-parameters ='{"pzSkinName":"GOAEndUser","pyMashupSkeletonName":"SearchResultsPageSkeleton","CaseID":"ON-4368"}' ></div>

<!-- ********************** End Pega content ********************** -->

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Requirement is to pass case ID from host system and open the case using pega mashup. what should 

the HTML as followes

<!-- ********************** Begin Pega content ********************** -->
<script src ='https://----------------------/prweb/app/---/?pzuiactionzzz=CXtpbn13LzRHU0NMdVUvM3B2MFRGMEZPS1lVTkRyekZvV1NqSXVkK09CLy9kZG96c1F1amNIOVlM%0AeVRPWXJjZUc1M1Zu'></script>
<div data-pega-encrypted ='true' 
data-pega-encrypted-hash = 'pzuiactionzzz=CXtpbn1JYVE2bUFOWkpKY1RObFBYYzlEUHRndVlQRWNOeGtuRERxNldVNXJoVm1ybnU0L0cyTjhF%0AUnBScm05anBrMllxK0NwQkVjS2MyQTVFSHJreEJ1Z3h2aGNVWDlVSDk4SE1EZkw0eFVNbjlxY05v%0ASlM1NThhbVZacVU2UVdZVzdaay8zZFpjdEVNRldheTBZRy9vU3c3Y1pOTVB0VFdlNDgxNU9RRjZG%0Ab0VEWlNQWEtBc1kzdFl3bTYvVFlxS1hhaGUzU2dyVEJhWEVSL1Z3Q2JHT1dlNmxZbXNEMTJlbDB2%0AdUorMmdUTXhNRkJleDJGQkwyY0xuZDRlc0tFOXJDS2tCK0pTT2F5bVg5OHBudXBrOFlqSk80dz09' 
data-pega-gadgetname ='PegaGadget' 
data-pega-action ='openWorkItem' 
data-pega-action-param-workid ='CaseID' 
data-pega-isdeferloaded ='false' 
data-pega-applicationname ='GOA' 
data-pega-threadname ='SalesOrder' 
data-pega-resizetype ='stretch' 
data-pega-url ='https://---------------------/prweb/app/----------------/' 
data-pega-action-param-parameters ='{"pzSkinName":"GOAEndUser","pyMashupSkeletonName":"SearchResultsPageSkeleton","CaseID":"ON-4368"}' ></div>

<!-- ********************** End Pega content ********************** -->

 

what chages need to be done at Pega end so that I can pass the case id dynamically.

By hard coding the case id in Pega Mashup portal , its working properly.

 

 

***Edited by Moderator Marissa to update Platform Capability tags****

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Case Management

Posted: 5 years ago
Posted: 11 May 2020 16:22 EDT
Giovanni Vigorelli (vigog) Senior Solutions Consultant
Pegasystems Inc.
NZ

Hello, 

I don't know if this is the best way, but it works for me.

In your HTML code add a script that create a variable assigning the value from (I used QueryParameter, but I am pretty sure you can refer to DOM elements) and then use that variable in mashup script.

In the example below I am programmatically loading the mashup, same concept applies to non-deferLoad

 

<head>
  <script>
    var CaseID = location.search.split('CaseID=')[1];
  </script>
</head>

<body>
  <script src ='https://............._5872/?pyActivity=pzIncludeMashupScripts'></script>

  <script>
    function loadMashup(){
      var mashupDiv = document.querySelector("[data-pega-gadgetname]");
      mashupDiv.setAttribute("data-pega-action-param-workid", CaseID);
      mashupDiv.setAttribute("data-pega-action-param-parameters","{'pzSkinName':'......','pyMashupSkeletonName':'pyDefaultMashupSkeleton','UserIdentifier':'......','Password':'......'}");
      pega.web.api.doAction("PegaGadget", "load"); // load the mashup gadget on-demand
      }
</script>

This is the URL of this web application (where I pass the parameter):

Your app URL: https://yourCustmApp/openpegacase.html?CaseID=I-10033

 

 

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Posted: 5 years ago
Posted: 13 May 2020 6:13 EDT
Gourab Ketan Pandey (GOURABKETAN)
Accenture

Accenture
IN

Work ID parameter in Mashup Configuration

Thanks for the reply. What will be the value in Work ID parameter then?

 

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