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Question

 Yesh Nanjundappa (Yesh_GCS) Director - Cloud SRT
Pegasystems Inc.
IN
Yesh_GCS Member since 2015 17 posts
Posted: Nov 24, 2017
Last activity: Feb 4, 2019
Posted: 24 Nov 2017 7:28 EST
Last activity: 4 Feb 2019 14:04 EST
Closed
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What are the Self Services on Pega Cloud

We are running our application on Pega Cloud, what are the self-services available for me?

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Accepted Solution

Posted: 6 years ago
Updated: 6 years ago
Posted: 24 Nov 2017 7:29 EST
Updated: 24 Nov 2017 9:33 EST
Praveen Attaluri (Praveen_SRT) PEGA Senior Principal Cloud Operations Engineer, Infrastructure
Pegasystems Inc.
AU

Pega Cloud provides a host of self-services for customers, and continue to add more features. In meantime, following are the self-services available -

  1. Restart your non-production environments - Pega Cloud Restart on My Support Portal
  2. Accessing your application logs - Support Guide: Viewing Application Log Files using ELK
  3. Running ‘select’ SQLs, indexing, explain plan etc. - Schema Tools and Query Inspector landing pages for tuning and maintaining databases in the Pega Cloud
  4. Column populations - Database column population using the Column Populator utility
  5. Pega application performance and diagnosis - Getting started with Pega PDC
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