We are not able to start Pega Server (com.pega.pegarules.internal.bootstrap.PRBootstrap. Unable to retrieve method)
Hello All,
We are trying to start Pega server but we are getting the following logs. Could you please help us?. Detailed log file is attached.
********************************************************************************************
Hello All,
We are trying to start Pega server but we are getting the following logs. Could you please help us?. Detailed log file is attached.
********************************************************************************************
18-May-2021 16:05:07.991 SEVERE [http-nio2-8080-exec-3] com.pega.pegarules.internal.bootstrap.PRBootstrap. Unable to retrieve method
java.lang.NoSuchMethodException: com.pega.pegarules.web.impl.WebStandardImpl.doPostInner(com.pega.pegarules.internal.bootstrap.interfaces.IWebStandard, javax.servlet.http.HttpServletRequest, javax.servlet.http.HttpServletResponse)
at java.base/java.lang.Class.getMethod(Class.java:2108)
at com.pega.pegarules.internal.bootstrap.PRBootstrap.getMethod(PRBootstrap.java:310)
at com.pega.pegarules.internal.bootstrap.PRBootstrap.getEntry(PRBootstrap.java:352)
at com.pega.pegarules.internal.bootstrap.PRBootstrap.getMethod(PRBootstrap.java:322)
at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethodPropagatingThrowable(PRBootstrap.java:428)
at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethodPropagatingThrowable(AppServerBridgeToPega.java:225)
at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethod(AppServerBridgeToPega.java:274)
at com.pega.pegarules.internal.web.servlet.WebStandardBoot.init(WebStandardBoot.java:110)
at javax.servlet.GenericServlet.init(GenericServlet.java:158)
at org.apache.catalina.core.StandardWrapper.initServlet(StandardWrapper.java:1134)
at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1089)
at org.apache.catalina.core.StandardWrapper.allocate(StandardWrapper.java:761)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:135)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:97)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:542)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:143)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:92)
at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:687)
at org.apache.catalina.valves.RemoteIpValve.invoke(RemoteIpValve.java:764)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:78)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:357)
at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:374)
at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:65)
at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:893)
at org.apache.tomcat.util.net.Nio2Endpoint$SocketProcessor.doRun(Nio2Endpoint.java:1685)
at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)
at org.apache.tomcat.util.net.AbstractEndpoint.processSocket(AbstractEndpoint.java:1167)
at org.apache.tomcat.util.net.Nio2Endpoint.setSocketOptions(Nio2Endpoint.java:331)
at org.apache.tomcat.util.net.Nio2Endpoint$Nio2Acceptor.completed(Nio2Endpoint.java:451)
at org.apache.tomcat.util.net.Nio2Endpoint$Nio2Acceptor.completed(Nio2Endpoint.java:387)
at java.base/sun.nio.ch.Invoker.invokeUnchecked(Invoker.java:127)
at java.base/sun.nio.ch.Invoker$2.run(Invoker.java:219)
at java.base/sun.nio.ch.AsynchronousChannelGroupImpl$1.run(AsynchronousChannelGroupImpl.java:112)
at datadog.trace.bootstrap.instrumentation.java.concurrent.Wrapper.run(Wrapper.java:25)
at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)
at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.base/java.lang.Thread.run(Thread.java:829)
18-May-2021 16:05:07.992 SEVERE [http-nio2-8080-exec-3] com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega. Problem during method invocation (init)
java.lang.RuntimeException: Unable to retrieve method
at com.pega.pegarules.internal.bootstrap.PRBootstrap.getMethod(PRBootstrap.java:316)
at com.pega.pegarules.internal.bootstrap.PRBootstrap.getEntry(PRBootstrap.java:352)
at com.pega.pegarules.internal.bootstrap.PRBootstrap.getMethod(PRBootstrap.java:322)
at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethodPropagatingThrowable(PRBootstrap.java:428)
at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethodPropagatingThrowable(AppServerBridgeToPega.java:225)
at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethod(AppServerBridgeToPega.java:274)
at com.pega.pegarules.internal.web.servlet.WebStandardBoot.init(WebStandardBoot.java:110)
at javax.servlet.GenericServlet.init(GenericServlet.java:158)
at org.apache.catalina.core.StandardWrapper.initServlet(StandardWrapper.java:1134)
at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1089)
at org.apache.catalina.core.StandardWrapper.allocate(StandardWrapper.java:761)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:135)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:97)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:542)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:143)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:92)
at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:687)
at org.apache.catalina.valves.RemoteIpValve.invoke(RemoteIpValve.java:764)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:78)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:357)
at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:374)
at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:65)
at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:893)
at org.apache.tomcat.util.net.Nio2Endpoint$SocketProcessor.doRun(Nio2Endpoint.java:1685)
at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)
at org.apache.tomcat.util.net.AbstractEndpoint.processSocket(AbstractEndpoint.java:1167)
at org.apache.tomcat.util.net.Nio2Endpoint.setSocketOptions(Nio2Endpoint.java:331)
at org.apache.tomcat.util.net.Nio2Endpoint$Nio2Acceptor.completed(Nio2Endpoint.java:451)
at org.apache.tomcat.util.net.Nio2Endpoint$Nio2Acceptor.completed(Nio2Endpoint.java:387)
at java.base/sun.nio.ch.Invoker.invokeUnchecked(Invoker.java:127)
at java.base/sun.nio.ch.Invoker$2.run(Invoker.java:219)
at java.base/sun.nio.ch.AsynchronousChannelGroupImpl$1.run(AsynchronousChannelGroupImpl.java:112)
at datadog.trace.bootstrap.instrumentation.java.concurrent.Wrapper.run(Wrapper.java:25)
at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)
at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.base/java.lang.Thread.run(Thread.java:829)
Caused by: java.lang.NoSuchMethodException: com.pega.pegarules.web.impl.WebStandardImpl.doPostInner(com.pega.pegarules.internal.bootstrap.interfaces.IWebStandard, javax.servlet.http.HttpServletRequest, javax.servlet.http.HttpServletResponse)
at java.base/java.lang.Class.getMethod(Class.java:2108)
at com.pega.pegarules.internal.bootstrap.PRBootstrap.getMethod(PRBootstrap.java:310)
... 36 more
IQZ Systems, LLC
US
@chars1 We faced the same issue last week and this is likely because you are specifying the image with a generic tag. In your values.yaml for the chart specify the image like so: docker.pega.image: "pegasystems/pega:8.4.4" (replace with image tag for your version). They've replaced the latest tag to point to 8.6 and I don't think it's compatible with databases of 8.5 and below. I've opened a PR to update the document with them.
Pegasystems Inc.
AU
Try image 8.5.2, and 8.4.4 this time with different behaviour.
Normal Pulled 25m kubelet, docker-desktop Successfully pulled image "pegasystems/pega:8.5.2" in 1m12.3185537s
Normal Pulled 8m45s kubelet, docker-desktop Successfully pulled image "pegasystems/pega:8.4.4" in 9.7747229s
Both images do not work
2021-05-25 00:55:33,807 [oundProcessControl-1] [ STANDARD] [ ] [ ] (BackgroundProcessEventListener) INFO - Starting service [DataFlow.BackgroundProcessing]
2021-05-25 00:55:33,807 [oundProcessControl-1] [ STANDARD] [ ] [ ] (BackgroundProcessEventListener) INFO - Service [DataFlow.BackgroundProcessing] started
Try image 8.5.2, and 8.4.4 this time with different behaviour.
Normal Pulled 25m kubelet, docker-desktop Successfully pulled image "pegasystems/pega:8.5.2" in 1m12.3185537s
Normal Pulled 8m45s kubelet, docker-desktop Successfully pulled image "pegasystems/pega:8.4.4" in 9.7747229s
Both images do not work
2021-05-25 00:55:33,807 [oundProcessControl-1] [ STANDARD] [ ] [ ] (BackgroundProcessEventListener) INFO - Starting service [DataFlow.BackgroundProcessing]
2021-05-25 00:55:33,807 [oundProcessControl-1] [ STANDARD] [ ] [ ] (BackgroundProcessEventListener) INFO - Service [DataFlow.BackgroundProcessing] started
2021-05-25 00:55:33,808 [oundProcessControl-6] [ STANDARD] [ ] [ ] (BackgroundProcessEventListener) INFO - Starting service [DataFlow.Search]
2021-05-25 00:55:33,809 [oundProcessControl-6] [ STANDARD] [ ] [ ] (BackgroundProcessEventListener) INFO - Service [DataFlow.Search] started
2021-05-25 00:55:33,846 [oundProcessControl-8] [ STANDARD] [ ] [ ] (BackgroundProcessEventListener) INFO - Starting service [Aggregation.Default]
2021-05-25 00:55:33,846 [oundProcessControl-8] [ STANDARD] [ ] [ ] (BackgroundProcessEventListener) INFO - Service [Aggregation.Default] started
2021-05-25 00:55:34,076 [undProcessControl-10] [ STANDARD] [ ] [ ] ( JobSchedulerLifecycle) ERROR - Job registry is missing PaidNotificationsGenerator config.
2021-05-25 00:55:34,679 [ Thread-40] [ ] [ ] [ ] ( pega.highavailability.quiesce) INFO - Node has entered state Quiesce Complete
2021-05-25 00:55:35,680 [gaRULES-ShutDownTask] [ ] [ ] [ ] ( etier.impl.EngineStartup) INFO - Task : class com.pega.pegarules.session.internal.engineinterface.shutdown.shutdowntasks.SaveCacheEntriesTask started executing.
2021-05-25 00:55:35,680 [gaRULES-ShutDownTask] [ ] [ ] [ ] ( etier.impl.EngineStartup) INFO - Task : class com.pega.pegarules.session.internal.engineinterface.shutdown.shutdowntasks.HealthMonitorShutDownTask started executing.
2021-05-25 00:55:35,680 [gaRULES-ShutDownTask] [ ] [ ] [ ] ( etier.impl.EngineStartup) INFO - Task : class com.pega.pegarules.session.internal.engineinterface.shutdown.shutdowntasks.RuleUsageSnapshotTask started executing.
2021-05-25 00:55:35,681 [gaRULES-ShutDownTask] [ ] [ ] [ ] (r.internal.HealthMonitorDaemon) INFO - Shutting down Health monitor daemon....
Pegasystems Inc.
AU
@chars1
Restart docker helps
Events:
Type Reason Age From Message
---- ------ ---- ---- -------
Normal Scheduled <unknown> Successfully assigned mypega/pega-minikube-0 to docker-desktop
Normal Pulled 25m kubelet, docker-desktop Container image "busybox:1.31.0" already present on machine
Normal Created 25m kubelet, docker-desktop Created container wait-for-pegasearch
@chars1
Restart docker helps
Events:
Type Reason Age From Message
---- ------ ---- ---- -------
Normal Scheduled <unknown> Successfully assigned mypega/pega-minikube-0 to docker-desktop
Normal Pulled 25m kubelet, docker-desktop Container image "busybox:1.31.0" already present on machine
Normal Created 25m kubelet, docker-desktop Created container wait-for-pegasearch
Normal Started 25m kubelet, docker-desktop Started container wait-for-pegasearch
Normal Pulled 25m kubelet, docker-desktop Container image "pegasystems/pega:8.5.2" already present on machine
Normal Created 25m kubelet, docker-desktop Created container pega-web-tomcat
Normal Started 25m kubelet, docker-desktop Started container pega-web-tomcat
Warning Unhealthy 15m (x43 over 25m) kubelet, docker-desktop Startup probe failed: Get "http:// Proprietary information hidden:8080/prweb/PRRestService/monitor/pingService/ping": context deadline exceeded (Client.Timeout exceeded while awaiting headers)
Normal SandboxChanged 10m kubelet, docker-desktop Pod sandbox changed, it will be killed and re-created.
Normal Pulled 10m kubelet, docker-desktop Container image "busybox:1.31.0" already present on machine
Normal Created 10m kubelet, docker-desktop Created container wait-for-pegasearch
Normal Started 10m kubelet, docker-desktop Started container wait-for-pegasearch
Normal Pulled 9m56s kubelet, docker-desktop Container image "pegasystems/pega:8.5.2" already present on machine
Normal Created 9m56s kubelet, docker-desktop Created container pega-web-tomcat
Normal Started 9m56s kubelet, docker-desktop Started container pega-web-tomcat
Warning Unhealthy 6m37s (x18 over 9m27s) kubelet, docker-desktop Startup probe failed: Get "http:// Proprietary information hidden:8080/prweb/PRRestService/monitor/pingService/ping": context deadline exceeded (Client.Timeout exceeded while await
//========== took 3 attempts
chars1@L39680WAP:/mnt/c/0-sc/k8s/helm/pega-helm-charts-master-24May2021/pega-helm-charts-master/charts/pega$ kb -n mypega get pod -l app=pega-minikube -w
NAME READY STATUS RESTARTS AGE
pega-minikube-0 0/1 Running 3 17m
pega-minikube-0 0/1 Running 3 19m
pega-minikube-0 1/1 Running 3 19m
Pegasystems Inc.
AU
@chars1
Sometimes I cannot get this to restart
NAME READY STATUS RESTARTS AGE
pega-minikube-0 0/1 Running 15 79m
pega-minikube-0 0/1 Terminating 15 80m
pega-minikube-0 0/1 Terminating 15 80m
pega-minikube-0 0/1 Terminating 15 80m
pega-minikube-0 0/1 Terminating 15 80m
Back to my previous image downloaded back in Mar/Apirl in my Docker Hub, always works.
NAME READY STATUS RESTARTS AGE
pega-minikube-0 0/1 Running 15 79m
pega-minikube-0 0/1 Terminating 15 80m
pega-minikube-0 0/1 Terminating 15 80m
pega-minikube-0 0/1 Terminating 15 80m
pega-minikube-0 0/1 Terminating 15 80m
pega-minikube-0 0/1 Pending 0 0s
@chars1
Sometimes I cannot get this to restart
NAME READY STATUS RESTARTS AGE
pega-minikube-0 0/1 Running 15 79m
pega-minikube-0 0/1 Terminating 15 80m
pega-minikube-0 0/1 Terminating 15 80m
pega-minikube-0 0/1 Terminating 15 80m
pega-minikube-0 0/1 Terminating 15 80m
Back to my previous image downloaded back in Mar/Apirl in my Docker Hub, always works.
NAME READY STATUS RESTARTS AGE
pega-minikube-0 0/1 Running 15 79m
pega-minikube-0 0/1 Terminating 15 80m
pega-minikube-0 0/1 Terminating 15 80m
pega-minikube-0 0/1 Terminating 15 80m
pega-minikube-0 0/1 Terminating 15 80m
pega-minikube-0 0/1 Pending 0 0s
pega-minikube-0 0/1 Pending 0 0s
pega-minikube-0 0/1 Init:0/1 0 0s
pega-minikube-0 0/1 Init:0/1 0 2s
pega-minikube-0 0/1 PodInitializing 0 35s
pega-minikube-0 0/1 Running 0 39s
pega-minikube-0 1/1 Running 0 5m59s