If you are already following documented steps and you are running into issues you may want to log a support incident if you need the team to troubleshoot any connectivity problems. Please provide further details and log errors if required.
It works but the page is cut, and I can't scroll down the harness. Also, there is an "Open Work By Handle" action in a button inside the harness, on click, it opens the case in a new window (not expected behaviour) and still can't scroll down.
This is my url structure :
Did I miss any parameter to enable scrolling?
Posted: 9 months ago
Posted: 2 Feb 2022 12:14 EST
Marije Schillern (MarijeSchillern)
Senior Knowledge Management Specialist
@Caro234 it would help if you could provide a screenshot illustrating the symptoms.
Did this used to work before?
It may be an idea to log a support ticket if this issue is occurring only for a specific scenario as it sounds like some more troubleshooting of your UI design is required.
The support team will be able to analyse your harness more closely to determine whether you are using the "PortalNavigation" template correctly. Check this following article that talks about various dos-and-donts when customizing Theme-Cosmos.