Question

Tata Consultancy Services
IN
Last activity: 18 Sep 2021 0:39 EDT
Updated pyStatusWork value in DB is not getting updated on portal
Hi Team,
I have open a case through portal and on clipboard pyStatusWork is in pending-submit. Now I am trying to resolve the case through and updating in DB and pyStatusWork is Resolved-Completed.
I am trying to close the open case after clicking on close button from portal. Can we get the pyStatusWork updated details from DB on clicking on close button ?