Skip to main content

This content is closed to future replies and is no longer being maintained or updated.
Links may no longer function. If you have a similar request, please write a new post.

Question

 Kalyan Reddy (Kalian)
Cognizant Technology Solutions

Cognizant Technology Solutions
US
Kalian Member since 2018 3 posts
Cognizant Technology Solutions
Posted: Jun 13, 2018
Last activity: Jun 26, 2018
Posted: 13 Jun 2018 13:52 EDT
Last activity: 26 Jun 2018 16:40 EDT
Closed

Update Completion Status to workbasket Item.

We configured a workbaskek and retriving cases in automation. We need to update the completion status of each WorkItem after processing it. We were assigning the 'SetCompletionstatus' as 'completed'. But it is getting updated as 'Failed' and fetches the next workitem.

Any one facing this issue? any response would be appreciated.

Thanks.

To see attachments, please log in.
Robotic Process Automation

Posted: 7 years ago
Posted: 26 Jun 2018 16:40 EDT
Martin Escano (escam) Senior System Architect
Pegasystems Inc.
US

Alternatively you set the completion status in the flow if the SetCompletionStatus in Robotic Automation is failing.  I would suggest to use the flow versus updating the Data Model property.

To see attachments, please log in.

We'd prefer it if you saw us at our best.

Pega Collaboration Center has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice