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Question

 Kalyan Reddy (Kalian)
Cognizant Technology Solutions

Cognizant Technology Solutions
US
Kalian Member since 2018 3 posts
Cognizant Technology Solutions
Posted: Jun 13, 2018
Last activity: Jun 26, 2018
Posted: 13 Jun 2018 13:52 EDT
Last activity: 26 Jun 2018 16:40 EDT
Closed

Update Completion Status to workbasket Item.

We configured a workbaskek and retriving cases in automation. We need to update the completion status of each WorkItem after processing it. We were assigning the 'SetCompletionstatus' as 'completed'. But it is getting updated as 'Failed' and fetches the next workitem.

Any one facing this issue? any response would be appreciated.

Thanks.

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Robotic Process Automation

  • Marcel Voss
Posted: 6 years ago
Posted: 26 Jun 2018 16:40 EDT
Martin Escano (escam)
PEGA
Senior System Architect
Pegasystems Inc.
US

Alternatively you set the completion status in the flow if the SetCompletionStatus in Robotic Automation is failing.  I would suggest to use the flow versus updating the Data Model property.

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