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Question

 Sathish Vadluri (SathishV1966) Mphasis
Mphasis
IN
SathishV1966 Member since 2017 11 posts
Mphasis
Posted: Mar 1, 2019
Last activity: Mar 17, 2019
Posted: 1 Mar 2019 2:09 EST
Last activity: 17 Mar 2019 13:54 EDT
Closed

Queue Item Status - Immediate

Hello,

We have file service with Service Request Processor. When the file is processed the queue entries will be created by OOTB agent (ProcessServiceQueue), but most of the times the queue items will be staying in 'Immediate' state for ever and not being processed. What could be the reason? and when the queue item will be moved to 'Immediate' state?

Regards

Sathish

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