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Question

 Chitra Ramakrishnan (chitraramakrishnan) Hcl
Hcl
IN
chitraramakrishnan Member since 2015 3 posts
Hcl
Posted: Jun 8, 2016
Last activity: Jun 9, 2016
Posted: 8 Jun 2016 21:00 EDT
Last activity: 9 Jun 2016 8:18 EDT
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Unable to view pdf file attached to the case which has special characters like "("

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I am able to attach a pdf file with special characters as the file name to the case, but I am not to able to view the attached file. On first try it throws an error but on second click it is loading the file correctly and I am able to view it.

Using Pega 7.1.9 version.

Message was edited by: Lochan to add Category

User Experience
Posted: 7 years ago
Posted: 9 Jun 2016 8:18 EDT
Santanu Bhattacherjee (Santanu) Senior Manager, Cloud Engineering, Management Plane Services
Pegasystems Inc.
IN
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Hello

What error are you getting ? Also, if you run tracer are you seeing any error there ?

We'd prefer it if you saw us at our best.

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