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Question

 Mallikarjuna Venkatesh Asu (MallikarjunaVenkA16879581)
Verizon

Verizon
IN
MallikarjunaVenkA16879581 Member since 2023 1 post
Verizon
Posted: Jul 31, 2019
Last activity: Sep 13, 2019
Posted: 31 Jul 2019 8:57 EDT
Last activity: 13 Sep 2019 15:57 EDT
Closed

Unable to view my custom queue in Admin Studio 8.1.1

Hi

I have created a custom queue (System-Queue-MyQueue) and trying to send the queue items into it. I was able to create queue items and corresponding queue instances are created in System-Queue-MyQueue table(pr_sys_queues) but i am unable to view the queue in Admin studio 8.1.1(SMA) even after creating queue instance (see attachments). Can anyone please suggest

***Edited by Moderator: Lochan to update platform capability tags***

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Low-Code App Development
System Administration

Posted: 5 years ago
Posted: 13 Sep 2019 15:08 EDT
Mike Townsend (MikeTownsend_GCS) Director, Technical Support, Customer Service
Pegasystems Inc.
US

Hello,

I see that you are looking at the agent management landing page. If this is a queue processor, I would look on the queue processor landing page. If you don't see it there, could you provide a little bit more information about how you configured it so that we can understand what you built?

Thanks,
Mike

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