Question
Accenture
IN
Last activity: 7 Dec 2015 10:12 EST
Unable to view Decision Table
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Sivasakthi Ranganathan -
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Updated: 19 Nov 2015 10:44 EST
When you say DT do you mean... Data Transform?
What exact version of Pega does this work in (7.1.5, for example)? What versions does it not work in?
What browser and version are you using?
From screenshot it looks like Decision Table
Accenture
IN
It is Decision Table, It is Pega 7.1.7, Internet Explorer 9
Pegasystems Inc.
IN
Hi Rasaiya,
I tried the exact same combination : 7.7.7 + IE 9 and it worked perfectly for me.
I saw that you mentioned it worked in few environment and did not work in few, does that mean same application having same URL ( htt:// Proprietary information hidden: 8080/prweb ) is working in one system and not working in other system or is it like you have two environment ( say DEV and UAT ) and it is working fine in DEV and not working in UAT ?,
Also, have you tried clearing browser cache and check it once ?
Accenture
IN
Hi Santanu,
It is like different environment DEV SIT UAT, yups tried clearing the browser cache.
Pegasystems Inc.
IN
Hi
Can you try opening the harness "RuleForm" under the Rule-Declare-DecisionTable manually once and see the preview.
Also, you can choose to delete the rule cache of the harness via SMA and then try to open the decision table and check the result.
Accenture
IN
Whenever cache is cleared and system is restarted the issue gets fixed and within few days the issue starts again.
Pegasystems Inc.
IN
Hi Rasiya,
That's interesting. I would suggest you to get this investigated further by our Global Customer Support Team. Please raise an SR by visiting my support portal and specify this Mesh discussion link over there so that the GCS engineer does not need to ask you the same set of question that we have already discussed here in the mesh posts.
Also edit this post and add the SR number here for our future reference.
Accenture
IN
Already raised an SR for this.
Started this thread so that I would get some more suggestion around this from here ⺠Here Solution are better and faster âº
Pegasystems Inc.
US