Question
Unable to log in
When trying to log into academy I keep getting an error message
Failed t get authenticatiin tokens for Generic. Check logs for further details.
Please advise
Accepted Solution
@LouiseT16734593 Hi Louise,
We apologize for the inconvenience. I updated your account, so you should be able to log in now.
Let me know how you get along.
eddie
@LouiseT16734593 is the issue resolved?
We have some information on the FAQ pages
Please force a refresh of your browser: Ctrl + R (Windows) or CMD + R (macOS)
@MarijeSchillern I am still unable to log in today. I had entered an incorrect password but then password was reset and have not been able to log in since.
@LouiseT16734593 ok thanks, I have notified our Pega Academy team and will let them respond.
Accepted Solution
@LouiseT16734593 Hi Louise,
We apologize for the inconvenience. I updated your account, so you should be able to log in now.
Let me know how you get along.
eddie