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Question

 Chong Yee On (ChongYeeO)
Intel Corporation

Intel Corporation
MY
ChongYeeO Member since 2019 1 post
Intel Corporation
Posted: Oct 30, 2019
Last activity: Jul 12, 2021
Posted: 30 Oct 2019 3:21 EDT
Last activity: 12 Jul 2021 10:52 EDT
Closed

Unable to launch SAP Logon

I am trying to launch SAP Logon through PEGA Robotic Studios but was given this error. Any suggestion on how to solve the following problem?

An exception of type 'Pega.Exceptions.BaseApplicationException' occurred in OpenSpan.Adapters.Windows.dll but was not handled in user code

Additional information: Unable to start process saplogon.exe. Start process injected C:\Program Files (x86)\SAP\FrontEnd\SapGui\saplogon.exe failed

***Edited by Moderator to update Product and Platform Capability taxonomy***
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Pega Robotic Process Automation
Robotic Process Automation

  • Sandeep Reddy Basireddy Victor Burgueño Aiken Tolybayeva kavitha manchineni
Posted: 3 years ago
Posted: 12 Jul 2021 10:52 EDT
Thomas Sasnett (ThomasSasnett)
MOD
Lead Robotics Architect
Pegasystems Inc.
US

@ChongYeeO Is this still an issue? I was going through old posts and noticed this hasn't had any replies. Generally speaking, when this happens, it is because the application we are trying to inject into is closing. It has been a while since I have worked on SAP, however I recall it using different EXEs to get it started. Using a tool like "process explorer" can help identify the processes you need to setup the adapter to work with.

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