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 Vijay Simha Reddy Ponnapureddy (VijaySimhaReddyP) Tech Mahindra
Tech Mahindra
IN
VijaySimhaReddyP Member since 2017 5 posts
Tech Mahindra
Posted: Jan 8, 2018
Last activity: Jan 16, 2018
Posted: 8 Jan 2018 5:10 EST
Last activity: 16 Jan 2018 8:23 EST
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Unable to identify selected element after refresh

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I have interrogated all elements required in a page but when i refresh page or start execution its gives error stating could not identify the control

even when i tried to highlight also its not working for some shopping sites

***Updated by moderator: Lochan to add Categories***

Robotic Process Automation
Posted: 5 years ago
Posted: 8 Jan 2018 5:36 EST
Tashika Shrestha (TashikaS) PEGA Senior Engineer, Technical Support - User and Product Experience
Pegasystems Inc.
IN
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Hi Vijay,

Can you please elaborate the issue? Which elements are you taking about? 

Also please share some screen prints describing the issue.

Tashika
Posted: 5 years ago
Posted: 8 Jan 2018 10:58 EST
Vijay Simha Reddy Ponnapureddy (VijaySimhaReddyP) Tech Mahindra
Tech Mahindra
IN
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Hi Shret

Here I attached doc file with screen shots of my interrogation 

Please help me in solving this 
Posted: 5 years ago
Posted: 8 Jan 2018 16:43 EST
Jeff Badger (jeffbadger) PEGA Principal Product Manager, Robotics
Pegasystems Inc.
US
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is the control above it in the hierarchy matching?  Matching will only be attempted if the parent controls are matched.
Posted: 5 years ago
Posted: 11 Jan 2018 6:43 EST
Vijay Simha Reddy Ponnapureddy (VijaySimhaReddyP) Tech Mahindra
Tech Mahindra
IN
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I dont know about hierarchy matching

Please explain about that

how to identify that the selected element supports hierarchy matching 
Posted: 5 years ago
Posted: 16 Jan 2018 8:23 EST
Thomas Sasnett (ThomasSasnett) PEGA Lead Robotics Architect
Pegasystems Inc.
US
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Hierarchy is the order from top to bottom (children versus parents) that the controls are in. For example, in a web page, a hyperlink would be underneath a Page control (or perhaps a form). You need to make sure that all of a control's parents (and their parents etc.) match.
Posted: 5 years ago
Posted: 9 Jan 2018 0:13 EST
jayachandra kundu (jayachandrak) Westpac Banking Corporation
Westpac Banking Corporation
AU
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I think the web page values are changing dynamically so you have to check match rule properties and change accordingly.

Don't remove default match rules but you can modify them.
Posted: 5 years ago
Posted: 9 Jan 2018 13:46 EST
Sravan Aluvala (chakri5122) Tech Mahindra Ltd
Tech Mahindra Ltd
IN
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Hi vijay, Also check the rules for the webpage, if the page is identified by the URL match rule change or remove it. Sometimes URL of the page gets changed if you refresh.
Posted: 5 years ago
Posted: 11 Jan 2018 6:40 EST
Vijay Simha Reddy Ponnapureddy (VijaySimhaReddyP) Tech Mahindra
Tech Mahindra
IN
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I removed URL and I am going with index and html text match rules

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