Question
RBS Citizens NA
IN
Last activity: 18 Oct 2022 10:48 EDT
Unable to extract case attachments :: PEGA 7.1.7
Hello,
Can anyone help me with extracting the case attachments in PEGA 7.1.7 version.
JPMC
IN
@ArunDavidM have you used BIX extract https://docs-previous.pega.com/data-management-and-integration/85/bix-extraction-overview?
and found any issue ?
Could you elaborate the issue details.
RBS Citizens NA
IN
@SanthoshRanga I've tried the PEGA BIX to extract the case data in an excel format but I need the attachments included in the case. I've seen some articles with java queries to fetch the attachments but its quite unclear.
Please share your suggestions !!
JPMC
IN
@ArunDavidM If you want to have the attachment extracted, did you create extract rule in attachment class whose instances you want in extract file.
RBS Citizens NA
IN
@SanthoshRanga Yes, I did. But the extract is empty. Itseems there is a separate process to extract the attachments files .