Unable to download log files after upgrade from 7.1.8 to 7.2
I am unable to download Pega log files from Pega designer studio and SMA. I come across a documentation about security-contraint removal.
Solution: The role PegaDiagnosticUser is associated with the System Management Application through a security-constraint element on the Diagnostic Data servlet defined in the prweb.war application’s web.xml file. In EAR file deployments, the web.xml file is located in the prweb.war file packaged inside the prpc_*.ear file
If you do not want to restrict access to the System Management Application, edit the web.xml file and delete the element. Changing this setting in the web.xml file might require redeploying the PegaRULES Application.
I would like to understand how to modify ear file which was provided by Pega. Is it safe to do so?
Appreciate your quick help.
***Updated by moderator: Lochan to add Categories***
Pegasystems Inc.
US
what is your application server? The latest installation guide has detailed instruction how to do this - use any zip tools such as zip7 to extract/update the OOTB ear file (essentially you need to modify prweb.war first and update the ear with the newly updated prweb.war - very safe to do so, you can always redeploy using the OOTB ear if there are any issues with your own ear) e.g., https://pdn.pega.com/documents/pega-721-platform-installation-guide-websphere-and-ibm-db2-linux-unix-and-windows
EY
US
block this code in web.xml and reploy the prpc ear file
block this code in web.xml and reploy the prpc ear file
<security-constraint>
<web-resource-collection>
<web-resource-name>Diagnostic Data</web-resource-name>
<description>Serves diagnostic files generated by the JMX
client</description>
<url-pattern>/DiagnosticData</url-pattern>
<http-method>GET</http-method>
<http-method>POST</http-method>
</web-resource-collection>
<auth-constraint>
<role-name>PegaDiagnosticUser</role-name>
</auth-constraint>
</security-constraint>