Unable to create new Application
Hi Folks,
We have an instance of Pega 7.2.2 and the following applications installed:
- Customer Service for Communications (7.22)
- CFF 7.21
- Customer Service 7.21
We are trying to create an application based on Customer Service for Communications 7.22, however we are unable to create it. the error says "Cannot create History Table"
Can anyone help out with a resolution please?
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Pegasystems Inc.
US
Hello,
If you trace it with SQL turned on, does it try and create the table and get an error or does the system decide not to try for some reason? That would be the first clue. Assuming it tries to create the table, if you connect to the database directly using something like SQL plus, using the same operator the system does, do you see the same error if you run the exact same SQL? Do you see a different error? If the system doesn't even try and add the table, what logic prevented it?
Thanks,
Mike
Infosys Ltd.
GB
Hi,
I am tracing the issue again at the moment and found a few issues:
1. pxPrepareDADBTable - step 5 cannot find a table with reference to Work-Cover- [still trying to debug why it is taking Work-Cover- as the derives from. theree would obviously not be any table related to Work-Cover- it being an abstract class]
2. PXPREPAREAPPLICATIONOBJECTS (ACTIVITY) – calls PXPREPARECASESANDDATA ["FW Name" Parameter is not getting passed to the property where it is getting picked up in the activity "PXPREPAREAPPLICATIONOBJECTS". FW name is being passed to a completely different property while the activity is called]
Hope this input is helpful. will post more details if I find any.
Thanks,
Madhu
Cognizant
IN
Hi Madhu,
Did you find any solution to this issue? I am also facing the same issue when i am trying to create new application.
Pegasystems Inc.
IN