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Question

 satya deleep (satyad97)
ING

ING
NL
satyad97 Member since 2016 1 post
ING
Posted: Sep 14, 2016
Last activity: Sep 23, 2016
Posted: 14 Sep 2016 7:26 EDT
Last activity: 23 Sep 2016 9:51 EDT
Closed

Tracking duplicate cases on page list property

Hi,
I have requirement say i have 7 attributes which can be added multiple times for each attribute,i would like to check on the related cases based on that attributes.

i actually tried with TRACK DUPLICATES functionality available on settings tab ,but i couldnt give pagelist property there.

is there any way to provide pagelist property for weighted condition for tracking duplicates.

***Updated by moderator: Lochan to add Categories***

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Low-Code App Development
Case Management
Data Integration
User Experience

Posted: 8 years ago
Posted: 15 Sep 2016 13:19 EDT
Santanu Bhattacherjee (Santanu) Senior Manager, Cloud Engineering, Management Plane Services
Pegasystems Inc.
IN

I am sorry, but  I dont think I understand your question properly.

Is it possible to share some design doc/ screenshot regarding this.

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Posted: 8 years ago
Posted: 23 Sep 2016 9:51 EDT
satya deleep (satyad97)
ING

ING
NL

Hi,

My requirement is i want to know releated cases bases on few properties.(Total seven properties).

So when i want to create a case which involves these properties i should get to know that there are some related cases based on these properties.

So i tried "Track duplicates " functionality in settings tab of case.I could configure single propery which u can see on scrennshot.
But i want instead of single property i want to configure page list there.i couldnt configure pagelist there.

Please let me know if u have any solution for this.

 

 

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