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Question

 Artsiom Sukhanau (Artsiom_Sukhanau)
Belvnesheconombank
Senior System Architect
Belvnesheconombank
BY
Artsiom_Sukhanau Member since 2014 21 posts
Belvnesheconombank
Posted: May 24, 2017
Last activity: Jun 15, 2017
Posted: 24 May 2017 10:26 EDT
Last activity: 15 Jun 2017 3:59 EDT
Closed

Tracer viewer tool issue

Hello! I downloaded tool from https://pdn.pega.com/use-tracer-viewer-tool-summarize-tracer-xml-output and can't open xml with trace.

Here is the log message:

Loading C:\Folder1\H455F7E11B6A95AB4EE1715784FAAC0C6.xml
Processing C:\Folder1\H455F7E11B6A95AB4EE1715784FAAC0C6.xml into C:\Folder1\H455F7E11B6A95AB4EE1715784FAAC0C6.pk
Reading event types from C:\Folder1\H455F7E11B6A95AB4EE1715784FAAC0C6.xml
0 events
Context: //Context contains a confidential data, so I delete it
Uncaught exception:
Traceback (most recent call last):
  File "tracerGui.py", line 615, in OnOpen
  File "tracerGui.py", line 604, in open
  File "tracerGui.py", line 472, in OpenTracerFile
  File "tracerGui.py", line 220, in __init__
  File "tracer\tracerLoad.pyc", line 8, in load
  File "tracerTake.pyc", line 191, in tracerTake
  File "tracerTake.pyc", line 145, in scan_for_event_types
  File "xml\sax\expatreader.pyc", line 211, in feed
  File "xml\sax\handler.pyc", line 38, in fatalError
SAXParseException: <unknown>:84:69: not well-formed (invalid token)

I also renamed the generated XML and this did not help. Replacing the XML into tracer viewer directory also didn't help me.

This error has appear also when I try to open XML generated with Interaction option (event type) enabled.

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Posted: 7 years ago
Posted: 25 May 2017 2:44 EDT
Artsiom Sukhanau (Artsiom_Sukhanau)
Belvnesheconombank
Senior System Architect
Belvnesheconombank
BY

So... I create simply activity at Personal Edition environment with two simply steps:

1. Obj-Browse (Operators from PR_OPERATORS into tmp pagelist (18 records in DB table))

2. Show-Page (tmp pagelist with result records)

Then I run the tracer and I run this activity (Interaction option was disabled). So in tracer I see two rows: Activity Begin and Activity End as second step. Then I save generated XML and try to open this file via tracer viewer and file was opened successfully (possible because of data structure is very simple unlike generated XML from production server).

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So... I create simply activity at Personal Edition environment with two simply steps:

1. Obj-Browse (Operators from PR_OPERATORS into tmp pagelist (18 records in DB table))

2. Show-Page (tmp pagelist with result records)

Then I run the tracer and I run this activity (Interaction option was disabled). So in tracer I see two rows: Activity Begin and Activity End as second step. Then I save generated XML and try to open this file via tracer viewer and file was opened successfully (possible because of data structure is very simple unlike generated XML from production server).

So... maybe problem exactly in Context? Maybe one of many tags not closed correctly and in tracerViewer log this message SAXParseException: <unknown>:84:69: not well-formed (invalid token) informs me about position of incorrect tags or something like this? And maybe I must fix generated XML?

Thanks for help!


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Posted: 7 years ago
Posted: 30 May 2017 9:19 EDT
Tara Pottebaum (pottt)
PEGA
ES Enablement Senior Manager
Pegasystems Inc.
US

You do need to use the Tracer Viewer tool using the xml output from the Tracer tool in Designer Studio. 

It is not going to work properly with xml from other sources.

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Posted: 7 years ago
Posted: 31 May 2017 7:25 EDT
Artsiom Sukhanau (Artsiom_Sukhanau)
Belvnesheconombank
Senior System Architect
Belvnesheconombank
BY

I use XML generated with clicking on Save button in Tracer tool in Designer studio (check the attached screenshot). I do not use any random XML files. This is so clear that I can not use any XML files because XML structure is completely different.

I execute all steps described in https://pdn.pega.com/use-tracer-viewer-tool-summarize-tracer-xml-output ("Using the viewer with Tracer output data" paragraph).

I open XML file from Tracer viewer tool (file --> open) and I get following error:

Uncaught exception:
Traceback (most recent call last):
  File "tracerGui.py", line 615, in OnOpen
  File "tracerGui.py", line 604, in open
  File "tracerGui.py", line 472, in OpenTracerFile
  File "tracerGui.py", line 220, in __init__
  File "tracer\tracerLoad.pyc", line 8, in load
  File "tracerTake.pyc", line 191, in tracerTake
  File "tracerTake.pyc", line 145, in scan_for_event_types
  File "xml\sax\expatreader.pyc", line 211, in feed
  File "xml\sax\handler.pyc", line 38, in fatalError
SAXParseException: <unknown>:190:30: not well-formed (invalid token)

Maybe problem in Cyrillic symbols?

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